Yana Voznitska

- Creating test documentation (test cases, test scripts, UAT scripts and supporting execution)

- Manual system testing of new functionalities, regression testing, End of Year testing, system subsetting testing, system testing phase

- Preparing parameterization, reporting errors using custom report system integrated with HPQC and JIRA

- Specializes in testing modules: Accounting, Migration Layer, Deposits, Financial Terminal, Insurance and Loans

- Managing licenses on Customer environments (vendors like Microsoft, IBM, Oracle, SAP etc.)

- Resolving reported incidents. - Supporting the entry of licenses/contracts into the SAM application.

- Cooperation with the technical support department of the SAM vendor.

- Developing documentation for clients.

- Installing and maintaining Snow Software product.

- Analysis and handling of problems in SAM application.

- Working with client's on-premise or on-site SPE environment.

- Deploying and managing VM's on VMware platforms.

- Changing configuration and installing new features.

- Solving application issues.

- Licensing consulting.

- Preparation of reports and recommendations.

- Support in accounting for license compliance.

- Analysis and handling of problems in SAM application.

- Comprehensive and direct interaction with customers and other departments of the bank.

- Performing cash and non-cash operations.

- Sales of banking products.

- Managing a team.

- Providing top level customer service.

- Monitoring and processing orders and deliveries.

- Support the bank's mortgage products.

- Taking and executing customer orders in the banking system.

- Working in various banking systems.