Yana Yehorova

· Managed a team of 7 HR Business Partners in hybrid mode, 2 countries (Ukraine and Poland)

· Collaborated with senior management (Board Members, Top Managers) on all the HR agenda, acting as partner, advisor, consultant, coach, mediator on a daily basis.

· Collaborated with leadership to align HR strategies with organizational goals, resulting in a 7% increase in employee engagement (73%->80%).

· Took part in creation, explained, and promoted people strategy and made it relevant for the business, resulting in a 8% increase in employee NPS (76% ->84%)

· Managed employee relations, resolving disputes, conducting investigations, and ensuring compliance with employment laws and company policies.

· Organized and facilitated over 50 workshops for top and middle management on different topics (company’s values, engagement surveys, company policies, downsizing etc.)

· Analyzed HR data (turnover, compensation, vacations, e-nps etc.) to identify risks and opportunities for improvement

· Contributed to OPEX optimization via decreasing vacations reserves by 27%

· Took active part in a company’s values, mission statement, and culture development (12 workshops for Top Management teams)

· Provided guidance on organizational design and structure optimization, workforce planning, employee engagement, motivational programs etc.

· Worked closely with business leaders on the strategic design and optimization of organizational units, aligning structures with overall business goals (downsized over 11% of Total Bank HC).

· Wartime: support employees’ relocation abroad (more than 1300) and within Ukraine; implement veteran's support program, well-being reboots (for 600+ empls), decreased numbers of suspended employees (from 262 to 6)

· Possess excellent communication skills (written and verbal) and high judgement with strong business acumen. Proven ability to operate in ambiguous, dynamic environments and work effectively across multiple geographies.

· Partnered at eye level with Board Members and their B-1s (as management team) of Corporate Business and Finance Areas (from February 2022 - employees abroad), provided comprehensive leadership support by addressing personnel challenges across entire employee life cycle within Bank. This encompassed talent acquisition, learning and development, motivation and remuneration, retention strategies, career development, and performance management.

· Collaborated with cross-functional teams to drive organizational change initiatives, focusing on enhancing operational efficiency and elevating employee satisfaction.

· Drove successful implementation of organizational changes within structural divisions, closely monitoring budgets for headcount and associated costs. Ensured adherence to approved approaches for remuneration, benefits, and compensation.

· Provided compensation support including salary planning, approval of salary actions and promotions.

· Took part in company-wide HR projects: salary reviews, engagement surveys, restructuring, employee reduction, bonuses payment etc.

· Solved non-standard and critical cases together with business leaders: looked for and offered alternative solutions to meet business needs within the Bank's policies and rules.

· Worked closely with business leaders on the strategic design and optimization of organizational units, aligning structures with overall business goals (downsized 6.4% of business area HC).

· Provided crucial support during wartime, actively contributing to anti-crisis measures during challenging periods.

· Offered consultation services to employees and effectively managed conflicts, ensuring a harmonious work environment

· Reviewed and analyzed business metrics including data on retention and employee experience in order to recommend systemic improvements.

· Participated in both Bank-wide and RBI Group-wide projects, demonstrating commitment to contributing to broader organizational success

· Managed a team of 5 employees

· Spearheaded the development, implementation, and administration of a comprehensive Performance Management Framework within the Bank (adjusting186 different motivation systems to fit into the KPIs concept).

· Managed all activities and communication related to the performance management cycle.

· Collaborated with key stakeholders to establish and reinforce the alignment between strategic business objectives and daily staff actions.

· Formulated and communicated the strategic vision, scope, priorities, processes, systems, and tools of the performance management department.

· Partnered with the Compensation & Benefits department to contribute to the design, implementation, and management of impactful motivational and recognition programs aimed at rewarding staff performance.

· Took the lead in introducing and maintaining best practices, conducting benchmarking exercises to align policies and practices with financial institutions and similar organizations in the market.

· Developed and delivered more than 20 HR training workshops tailored for managers at all levels, enhancing their skills and knowledge.

· Comprehensively provided Human Resources services, policies, and programs, including Compensation & Benefits, Training & Development, and HR records management across a macroregion encompassing 8 oblasts (~5K employees)

· Strategically planed, organized, and controlled the activities and actions of the HR department (36 empls) to ensure alignment with organizational goals and objectives.

· Managed and maintained pay plans and benefits programs, ensuring competitive and attractive compensation packages for employees.

· Serving as a trusted HR consultant to the management team, provided daily guidance on HR matters and contributed to informed decision-making.

· Ensured strict adherence to local regulations in all employment practices, fostering a culture of compliance within the organization.

· Actively participated in company-wide HR projects, including salary reviews, organizational changes (downsized ~40% of region's HC), and policy development initiatives.

· Offered first-line advice on current and existing HR policies and practices to both employees and managers.

· Provided crucial support for change management processes, helping the organization navigate transitions effectively.

· Conducted employee relations counseling, fostering positive workplace relationships, and resolving conflicts to maintain a harmonious work environment.

Provided comprehensive compensation support, including salary planning, approval of salary actions, and promotions.

· Managed team of 7 HR Professionals

· Developed and executed the overall C&B Strategy to address business challenges and needs

· Formed and trained the team of regional C&B specialists

· Reviewed salary adjustments, policies and practices, controlled salary increases and bonuses payments

· Participated in market salary surveys, interpreting salary data, and preparing analyses

· Partnered with business on organizational design and workforce planning

· Participated in the preparation and approval of internal policies and procedures related to the remuneration and performance appraisal.

· Partnered with the business to lead annual review processes which focus on performance management and talent development.

· Provided compensation support including salary planning, approval of salary actions and promotions.

· Developed job descriptions.

· Provided the necessary expertise in defining the grade of positions

· Automatization of HR processes and systems