YANGBOSHEN GUO
Poznan,30
Summary
Proactive and goal-oriented professional with excellent time management and problem-solving skills. Known for reliability and adaptability, with the swift capacity to learn and apply new skills, and committed to leveraging these qualities to drive team success and contribute to organizational growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Foreign Trade Exhibition Reception and Translation
BYD
11.2024 - 11.2024
- Provided simultaneous interpretation at international trade exhibitions, facilitating communication between foreign companies and local partners.
- Coordinated logistics for visiting trade delegations, including itinerary planning and on-site support for more than 30 member teams, ensuring seamless business interactions.
- Enhanced client engagement through cultural mediation, contributing to specific outcome 5+ successful partnership agreements.
Study Abroad Agency
Chongqing Fenghe Co., Ltd.
12.2022 - 12.2023
- Established and operated a boutique study abroad consultancy, serving 63 students seeking higher education in [countries, e.g., Czech, PL].
- Provided tailored guidance on university applications, visa processes, and scholarship opportunities, achieving a [95.2%] success rate for client admissions.
- Developed marketing strategies via [platforms, e.g., WeChat, Instagram], growing by more than 60% in 12 months.
- Managed end-to-end operations, including client onboarding, document preparation, and financial tracking.
Customer Specialist
Technicplus
09.2022 - 12.2022
- Delivered high-quality support to around 50 clients monthly, resolving inquiries related to product/service, e.g., logistics services, with a 95% satisfaction rate.
- Managed customer accounts, ensuring data accuracy and timely updates.
- Collaborated with team members to resolve customer issues efficiently.
- Collaborated with sales and operations teams to address complex client needs, enhancing service efficiency.
Education
Bachelor of Arts - International Relations
Adam Mickiewicz University in Poznań
Poznan, Poland06-2026
Skills
- Friendly, positive attitude
- Teamwork and collaboration
- Customer service
- Problem-solving
- Time management
- Critical thinking
Certification
- Certified “Beyond Europe” conference, Adam Mickiewicz University,Poznan from 12th-13th of December 2024
Languages
English
Advanced (C1)
Chinese (Mandarin)
Bilingual or Proficient (C2)
Timeline
Foreign Trade Exhibition Reception and Translation
BYD
11.2024 - 11.2024
Study Abroad Agency
Chongqing Fenghe Co., Ltd.
12.2022 - 12.2023
Customer Specialist
Technicplus
09.2022 - 12.2022
Bachelor of Arts - International Relations
Adam Mickiewicz University in Poznań
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