Yanis Belaid

Proactive and versatile individual with hands-on experience in customer service, payment collections, and issue resolution across multilingual environments. Fluent in three languages, with a track record of managing complex client interactions, addressing billing concerns, and negotiating payment solutions effectively. Known for strong communication skills, attention to detail, and the ability to handle high-pressure situations while maintaining customer satisfaction. Highly adaptable, quick to learn new systems, and committed to optimizing processes and supporting team objectives to ensure smooth operations and positive client experiences.