Yannick PANIER
Albion
Overview
26
26
years of professional experience
Work History
Country Manager
ISS-GLOBAL FORWARDING MAURITIUS LTD
PORT LOUIS
05.2018 - Current
- Developed and implemented country-specific strategies to increase market share.
- Reviewed customer feedback and generated reports to identify areas of improvement in customer service.
- Monitored competitor activities, identified opportunities for growth and developed plans to capitalize on them.
- Managed day-to-day operations of the country office, including budgeting, forecasting, and staffing decisions.
- Developed key performance indicators and monitored progress against targets to drive business results.
- Analyzed financial data including budgets, income statements, balance sheets and cash flow statements to assess performance of the country office.
- Established relationships with local stakeholders such as government officials, industry associations and media outlets.
- Created promotional materials such as brochures, flyers and banners for use at events or exhibitions.
- Negotiated contracts with suppliers and vendors in order to secure favorable terms.
- Liaised with clients to build relationships, determine goals and gather feedback.
- Accomplished financial objectives by forecasting requirements, scheduling expenditures and preparing annual budgets.
- Led sales planning, development and account management to grow existing accounts and establish new sales accounts.
- Supported sales team members to drive growth and development.
- Built sales forecasts and schedules to reflect desired productivity targets.
SALES MANAGER
INCHCAPE SHIPPING SERVICES
PORT LOUIS
06.2016 - 09.2018
- Developed and implemented sales strategies to increase market share.
- Identified and developed new markets for products or services.
- Established relationships with key clients, while maintaining existing customer base.
- Created and presented monthly reports to management on sales performance.
DIRECTOR
ASL MAURITIUS
PORT LOUIS
01.2010 - 07.2015
- Developed and implemented comprehensive strategies to improve operational processes and organizational efficiency.
- Directed the organization's daily operations, ensuring compliance with applicable laws and regulations.
- Recruited, trained, supervised, evaluated and mentored staff members.
- Managed budgeting and financial planning processes for the organization.
- Conducted regular meetings with department heads to review progress on strategic initiatives.
BUSINESS DEVELOPMENT MANAGER
ASL MAURITIUS
PORT LOUIS
08.2006 - 12.2009
- Developed and implemented strategies to increase sales and market share.
- Identified potential clients, built relationships, and negotiated contracts.
- Created presentations to attract new business opportunities.
HEAD OF AIRFREIGHT DEPT
SPEEDFREIGHT LTD
PORT LOUIS
01.2004 - 05.2006
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Identified needs of customers promptly and efficiently.
SALES EXECUTIVES
SPEEDFREIGHT LTD
PORT LOUIS
01.2003 - 12.2003
- Developed and implemented sales strategies to meet customer needs and increase revenue.
- Cultivated relationships with existing customers to encourage repeat business.
- Negotiated contracts with clients on behalf of the company.
- Identified new potential markets and developed plans for targeting them.
SALES REPRESENTATIVES
HELLMANN WORLDWIDE LOGISTICS
PORT LOUIS
01.2001 - 12.2002
- Developed and maintained relationships with existing clients to ensure customer satisfaction.
- Generated new sales leads through cold calling and networking activities.
- Conducted market research to identify potential customers and their needs.
- Organized client visits, presentations, product demonstrations and trade shows.
Customs Clerk
DAROS INTERNATIONAL
PORT LOUIS
01.1999 - 12.2000
- Prepared documentation to ensure compliance with customs regulations.
- Processed and organized incoming paperwork for customs clearance.
- Inspected cargo shipments for accuracy and completeness prior to release from customs control.
- Verified that all necessary documents were included in each shipment before releasing it from customs control.
ACCOUNTS CLERK
DAROS INTERNATIONAL
P
02.1998 - 12.1999
- Reconciled bank accounts on a daily basis.
- Processed customer payments accurately and promptly.
Education
SC (School Certificate) - Accounting And Business Management
Eden Boys School
Rose Hill12-1997
Skills
- Sales Techniques
- Intensive training program in Customer Care Service by “Core Services Ltd”
- Training program in « La Communication en Entreprise » by “Harel Mallac
- Dangerous goods courses in Johannesburg ( IATA Cert)
- Refresher in 2014
Timeline
Country Manager
ISS-GLOBAL FORWARDING MAURITIUS LTD
05.2018 - Current
SALES MANAGER
INCHCAPE SHIPPING SERVICES
06.2016 - 09.2018
DIRECTOR
ASL MAURITIUS
01.2010 - 07.2015
BUSINESS DEVELOPMENT MANAGER
ASL MAURITIUS
08.2006 - 12.2009
HEAD OF AIRFREIGHT DEPT
SPEEDFREIGHT LTD
01.2004 - 05.2006
SALES EXECUTIVES
SPEEDFREIGHT LTD
01.2003 - 12.2003
SALES REPRESENTATIVES
HELLMANN WORLDWIDE LOGISTICS
01.2001 - 12.2002
Customs Clerk
DAROS INTERNATIONAL
01.1999 - 12.2000
ACCOUNTS CLERK
DAROS INTERNATIONAL
02.1998 - 12.1999
SC (School Certificate) - Accounting And Business Management
Eden Boys School
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