Summary
Overview
Education
Skills
Languages
Certification
Work Preference
Timeline
Generic
Yasser Alioui
Open To Work

Yasser Alioui

Krakow

Summary

As an adaptable professional fluent in both English and French, I am seeking entry-level opportunities to leverage my strong technical abilities with software and applications. With a background in customer service and IT technical support, I excel in swiftly resolving issues and staying current with product knowledge. My excellent time management skills and ability to handle challenging work, coupled with my strong communication and problem-solving abilities, allow me to effectively address customer needs. I am eager to expand my skills and contribute to company growth through my collaborative teamwork approach.

Overview

1
1
Certification

Education

Associate of Science - Computer Engineering

WSB University
Katowice, Poland

Bachelor of Science - Computer Engineering

Silesian University of Technology
Gliwice, Poland
03-2024

Bachelor of Science - Mathematics And Computer Science

University of Oran 1
Oran, Algeria
06-2023

Skills

  • Application support
  • Remote Support
  • Security Protocols
  • Software Updates
  • Complaint resolution
  • Organization Skills
  • Data Entry
  • Scheduling
  • Technical Support
  • Customer Relations
  • Complaint Handling
  • Customer Service
  • Computer Proficiency
  • Multi-Task Management
  • Hardware Configuration
  • Software Installation
  • Hardware diagnostics
  • Product Troubleshooting
  • Help Desk Support
  • Detail-oriented
  • Problem Solving
  • Communication
  • Computer Literacy

Languages

Arabic
First Language
French
Advanced (C1)
C1
English
Advanced (C1)
C1

Certification

  • CS50: Introduction to Computer Science
  • CS50: Introduction to Game Development
  • CS50: Introduction to Programming with Python

Work Preference

Work Type

Full TimePart Time

Location Preference

On-SiteRemoteHybrid

Timeline

Associate of Science - Computer Engineering

WSB University

Bachelor of Science - Computer Engineering

Silesian University of Technology

Bachelor of Science - Mathematics And Computer Science

University of Oran 1
Yasser Alioui