Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Yasser Belkharraz

Yasser Belkharraz

Warsaw

Summary

Polite and professional customer , successful in applying strong communication and problem resolution skills to each customer issue. Solid history of surpassing productivity and quality targets in high-volume settings. Skillful in building long-lasting, loyal customer relationships.

Overview

2
2
years of professional experience

Work History

Waiter

HAPPY THAI RESTAURANT
04.2023 - 08.2023
  • Quickly reset and cleaned up tables after customers left to enable speedy turnaround and guest flow.
  • Remained calm and poised when dealing with difficult customers or during busy shifts.
  • Kept server areas clean and stocked to increase efficiency while working tables.
  • Maintained customer satisfaction by clarifying questions about orders and specialty items.

Assistant Store Manager

Aries Outfit Style
01.2022 - 03.2023
  • Managed opening and closing procedures and recommended changes to enhance efficiency of daily activities.
  • Rotated merchandise and displays to feature new products and promotions.
  • Walked through store areas to identify and proactively resolve issues negatively impacting operations.
  • Maintained positive customer relationships by responding quickly to customer service inquiries.

Study Abroad Program Assistant

Ahlam
01.2022 - 01.2023
  • Organized educational resources and used planned approach to execute projects successfully and on-time.
  • Entered data into multiple online student information systems.
  • Assisted school administration team with wide variety of academic and administrative responsibilities and won management's confidence as capable, versatile performer.
  • Worked independently and in cross-functional team environment and displayed self-motivation to complete tasks beyond specific directions.

Education

Bachelor of Arts - Business Administration

Warsaw Management University
Warsaw Poland
03.2024

Bachelor of Science - First Year Medicine

Voronezh State Medical University
Russia Voronezh
06.2022

Certificat - Russian Language

Voronezh State Medical University
Russia Voronezh
06.2021

High School Diploma -

Sanaa High School
Casablanca Morocco
06.2020

Skills

  • VIP Support
  • Workflow Coordination
  • Conflict Resolution
  • Service and Support
  • Problem Solver

Languages

Arabic, French
Native language
English
Advanced
C1
Russian
Upper intermediate
B2

Timeline

Waiter

HAPPY THAI RESTAURANT
04.2023 - 08.2023

Assistant Store Manager

Aries Outfit Style
01.2022 - 03.2023

Study Abroad Program Assistant

Ahlam
01.2022 - 01.2023

Bachelor of Arts - Business Administration

Warsaw Management University

Bachelor of Science - First Year Medicine

Voronezh State Medical University

Certificat - Russian Language

Voronezh State Medical University

High School Diploma -

Sanaa High School

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Yasser Belkharraz