Yevheniia Sukach

Responsibilities:

• Developed and coordinated strategies on promoting products/services on Ukrainian, Uzbekistan and European markets
• Gave sales presentations of products to a range of prospective clients abroad
• Ran full sales cycle
• Tracked all sales activities in CRM Pipedrive
• Ran marketing campaigns for B2B clients and coordinated all marketing initiatives for B2B direction
• Enhanced client satisfaction by providing tailored solutions to meet their specific needs.
• Regularly reviewed project outcomes against initial objectives to ensure alignment with client expectations and deliver consistent results.
• Maintained strong relationships with key clients through regular communication and exceptional service delivery.
• Implemented continuous improvement initiatives to enhance overall team efficiency and effectiveness.
• Collaborated with cross-functional teams to develop innovative solutions for complex client problems.

Responsibilities:

• Developed strategies on promoting products on Ukrainian market
• Developed strategies on finding leads on European market
• Built strong relationships with the current customers and prospective ones
• Gave sales presentations of products to a range of prospective clients
• Interacted with customers throughout all phases of sales process
• Tracked all sales activities in company CRM
• Ran retrospective on sales of products every three months

Achievements:

• Brought new ideas of promoting products
• Contributed to the creation of sales methodology in the company
• Implemented ideas how to improve working with CRM
• Dealt with picky clients

Responsibilities:

• Championed a culture of continuous improvement, fostering collaboration between departments for optimal operational results.
• Built strong relationships and delivered high satisfaction rate among the clients
• Facilitated business growth within clients in the region by finding upsell/cross sell opportunities
• Managed renewals of annual agreements
• Negotiated contracts and agreements to secure favorable terms and maximize profits
• Created contracts and other relevant docs
• Employed stuff
• Boosted employee satisfaction and retention through effective communication, training programs, and performance incentives (launched performance reviews for the team, arranged 1-2-1s with the team lead, set and monitored completing tasks for the team and team lead)
• Maintained the office in the region

As the Product Owner

• Met quality standards of the product
• Ran retrospective on Corporate English as the company main product
• Coordinated the development of ESP and e-learning courses
• Developed Business English course

Achievements:

• Built my own team of qualified employees of 10 people
• Set high quality of the product
• Increased satisfaction rate amidst clients by 2 times
• Set high motivation in the team
• Developed Business English Course and coordinated the development of other courses

• Developed innovative lesson plans to engage students in English language learning
• Prepared and implemented lesson plans covering required course topics
• Developed and customized learning programs for adults
• Found upsell/cross sell opportunities
• Delivered high satisfaction rate among clients
• Conducted regular calls with clients to inform about new products/services
• Managed renewals of annual agreements

• Supervised, hosted, coordinated teams from the USA and Great Britain at Sitting Volleyball Cup Final
• Used excellent problem-solving and issue-resolution strategies to rectify any difficulties quickly and effectively
• Accomplished multiple tasks within established timeframes