Summary
Overview
Work History
Education
Skills
Certification
Residency Permit
Awards
Timeline
Generic

Yongsang Kim

Krakow

Summary

Detail-oriented Business Analyst and QA leads with 20 plus years of experience conducting analysis and QA activities. Commercially-aware professional with in-depth knowledge of core banking solutions, various channel project management techniques.

Overview

28
28
years of professional experience
1
1
Certification

Work History

Architect / QA Test Engineer

Virtusa Consulting Polska S.A.
Krakow
11.2021 - Current
  • Assigned to Citi Bank (Belfast UK)to engage program & project for ICG (Corporate Banking sector)
  • Engaged Cloud architecture principle implementation
  • Identify architectural risk & exception throughout project delivery lifecycle, acted as an internal audit to review quality of project deliverables, artifacts and functionalities prior to each approval processes (Permit to Design, Build & Deploy)
  • Contribute to data visualization in dashboards & reports publication supported by Jira, Confluence
  • Analyzed existing project management and requirements review & approval processes, identified gaps and recommended improvements.
  • Performed root cause analysis to determine underlying issues in complex problems.
  • Conduct early test activities & assist business UAT over Citi bank Project management tools & new permit management system periodic enhancement.

Business Analyst / QA Lead

HSBC Global Service Center of Europe
Krakow
01.2016 - 11.2021
  • As a BA of US HSBC Retail business, taking a leading role to manage US payments & liquidity product projects, managed QA activities
  • Assigned to ISO20022 payment message migration (Swift message to XML) project that allows US HSBC entity to be compliance to new payment protocol standard, also conduct a functional testing and support a business UAT
  • Taking business requirements and create user stories to communicate with IT developers and other stakeholders to build target solutions by facilitate all stakeholders involved
  • Utilize Jira, Confluence to manage Scrum per decision made over the monthly Program increment (PI)
  • Payment messages migration(ISO20022) US leader in transformation
  • Liquidity products refreshing
  • US mobile Instant payment implementation and testing
  • US main frame & AS400 configuration for testing, batch run planning and coordination with all stakeholders
  • Exposed to US regulation E adaptation - Customer protection by allowing payment cancellation & internal report
  • Data analysis and cleansing job for customer marketing leads generation and matching with sales forces
  • As a PM of Global payment program, managed implementation of payment incident monitoring tool
  • Database cleansing and update for marketing promotion

QA Team Lead

HSBC Global Service Center of Europe
Krakow
09.2011 - 01.2016
  • Responsible for Core banking system QA team of HSBC EU
  • Set up test strategy / approach based on Waterfall & Agile, mostly set up balanced approach based on subjects and interest of stakeholders
  • Using core banking query and SQL, extract test data from target DB
  • Test data creation by masking production data
  • Manage QA activities and resource planning over the FACTA, CDD, TM(Transaction monitoring) and Anti money laundry projects in EU and US
  • Manage SEPA End date project for HSBC France
  • Leading and planning Test automation, Virtualization, Functional & Non Functional test subjects
  • Utilize Jira, Clarity and RTC to build governance structure and communications
  • Using QC (Quality Center) tools to manage testing, good at report generation
  • QTP (Quick Test Pro) and Selenium to automate test executions and records results without manual interventions
  • Virtualization tool (CA Lisa) to clone payment transactions like MT 103, 202cov, SEPA Payment files in New payment engine
  • NFR testing design experiences for Customer contact centre incoming calls stress testing, Internet banking and Message gateway to verify security, handling high volume transactions in limited time slot.

Channel Delivery PM

HSBC Polska S.A.
Warsaw
08.2008 - 09.2011
  • Manage flagship scale project quality activities, mostly UAT and PVT in production
  • Business direct (2008), internet banking for the corporate customers
  • For small and medium size (SME) business customer credit calculating engine (Risk model) development and testing for business credit card and unsecured loan product launch for Poland CMB market in direct banking model
  • Direct banking with branches (2009) for Poland retail customers
  • Swiss commercial banking implementation project (2010) for corporate banking
  • Test data management at target test environment - creation by running batches, data verification in early stage
  • Implemented CRM solution pursuing optimized customer order management for retail and corporate business
  • Set out cost effective, straight forward change delivery target operating model (TOM) for HSBC Poland (2011).

Product Manager

HSBC Korea, Commercial Banking & Cash management
Seoul
08.2005 - 08.2008
  • Channel product implementation & management
  • Fund management system (E-Manager) - Small and medium sized business customer fund sales and ops system
  • Deliver small and medium sized corporate e commerce platform (www.hsbc.co.kr)
  • Review liquidity products (Corporate deposit) and produce periodical revenue projection for ALCO report
  • For small and medium size (SME) business customer credit calculating engine (Risk model) development and testing - business credit card and unsecured loan product launch for Korea CMB market
  • Establish customer contact channel & CRMS system to manage customer leads and complaints
  • Strategic planning for corporate banking sales & communication channel
  • Manage IT budget & resource allocation process
  • Conduct a P&L analysis for corporate banking business per IT project cost and Channel usage.

Planning Manager

Korea postal saving & insurance service
Seoul
08.2000 - 07.2005
  • Data warehouse project, using application to analysis customer behaviours
  • Modelling customer up sales trends
  • Using SAS, analysing customer trends, build customer sales and marketing approach models
  • Manage Information strategy planning (ISP)
  • Manage 3rd party vendors
  • Set up RFP(Request for Proposal) to build a ISP
  • UAT planning and execution.

Planning Manager

Korea postal service support
Seoul
01.2000 - 08.2000
  • E-commerce platform planning and contents management (epost.go.kr)
  • 3rd party vender management and marketing event planning.

Planning

Samsung electronics, Korea domestic sales
Seoul
11.1995 - 09.1998
  • Managed portfolio of sales & credit relationships
  • Manage domestic supply chain management
  • Utilise SAS tool, investigate irregular order management and billing
  • Responsible for domestic sales for electronic devices.

Education

Uncompleted coursework towards PhD / International trade in economics - International trade, supply management, banking and insurance products

SUNGKYUNKWAN UNIVERSITY
02.2006

Master in engineering / Information & communication policy - Information, networks, communication policy, security and encryption

SUNGKYUNKWAN UNIVERSITY
02.2004

Bachelor / Art - Chinese language, politics

HANKUK UNIVERSITY OF FOREIGN STUDIES
02.1996

Skills

  • Execute and manage test phases (SIT & UAT)
  • Requirements Gathering
  • Testing in Agile, Waterfall methodology
  • Stakeholder Management
  • Data Analysis
  • Data Mapping in business process
  • Test Case Development per phases (SIT & UAT)
  • SQL Knowledge (Oracle, AS400)
  • Gathering Requirements
  • Test Management Tool - QC
  • Test Virtualization Tool - LISA
  • Test documentation management
  • Automated test execution reporting
  • Atlassian Tool Suite (Jira & Confluence)
  • SQL - Test data searching by Query
  • Risk assessment in test phases, Go live decision
  • Test Automation - Selenium, Cypress
  • Early Testing in requirements & test environment

Certification

  • Certified Tester Advanced Level (CTAL) of ISTQB
  • Safe Agile
  • PMP certified
  • Agile BA Practitioner
  • Google Cloud Certified - Cloud Digital Leader

Residency Permit

EU long term residency permit (KRATA POBYTU)

Awards

  • Awarded as a best paper of 2004, Sungkyunkwan University, graduate school of information & communication
  • Subject: The study of customer protection to mature e-Commerce

Timeline

Architect / QA Test Engineer

Virtusa Consulting Polska S.A.
11.2021 - Current

Business Analyst / QA Lead

HSBC Global Service Center of Europe
01.2016 - 11.2021

QA Team Lead

HSBC Global Service Center of Europe
09.2011 - 01.2016

Channel Delivery PM

HSBC Polska S.A.
08.2008 - 09.2011

Product Manager

HSBC Korea, Commercial Banking & Cash management
08.2005 - 08.2008

Planning Manager

Korea postal saving & insurance service
08.2000 - 07.2005

Planning Manager

Korea postal service support
01.2000 - 08.2000

Planning

Samsung electronics, Korea domestic sales
11.1995 - 09.1998

Uncompleted coursework towards PhD / International trade in economics - International trade, supply management, banking and insurance products

SUNGKYUNKWAN UNIVERSITY

Master in engineering / Information & communication policy - Information, networks, communication policy, security and encryption

SUNGKYUNKWAN UNIVERSITY

Bachelor / Art - Chinese language, politics

HANKUK UNIVERSITY OF FOREIGN STUDIES

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