Yulia Truhanovich
Warsaw
Summary
Senior Project Manager with over 6 years of experience leading Salesforce implementations across various domains, with a strong focus on full-cycle delivery from discovery to system adoption. Certified in PMP, Scrum Master, and Scaled Professional Scrum, with expertise in both Agile and Waterfall methodologies. Experienced as an Agile Delivery Manager and Scrum Master, with additional roles as Product Owner and Business Analyst.
𝗞𝗲𝘆 𝗔𝗰𝗵𝗶𝗲𝘃𝗲𝗺𝗲𝗻𝘁𝘀 𝗶𝗻 𝗥𝗲𝗰𝗲𝗻𝘁 𝗬𝗲𝗮𝗿𝘀:
• Successfully completed 30+ Salesforce implementation projects within budget, with 95% of projects delivered at a high level of profitability
• Achieved a 60% client retention rate through consistent project success and strong stakeholder engagement
• Delivered comprehensive UAT plans and supported system adoption, resulting in seamless Go-Live experiences for multiple clients including greenfield salesforce implementations
Overview
11
11
years of professional experience
1
1
Certification
Work History
Project Manager/Product Owner
VRP Consulting
10.2018 - Current
- Led end-to-end Salesforce project delivery across multiple industries (e.g., Business Services, Non-Profit, Manufacturing, Transportation), managing cross-functional teams.
- Acted as both Project Manager and Business Analyst, gathering and analyzing business requirements and translating them into scalable Salesforce solutions.
- Delivered Salesforce implementations across various clouds, including Sales Cloud, Service Cloud, Marketing Cloud, Nonprofit Cloud, and custom Package solutions.
- Managed greenfield implementations, data migration, and integration projects (MuleSoft, Zapier, Ometria) with tailored project plans and stakeholder engagement strategies.
- Developed and implemented user adoption strategies, including UAT and training plans, demo sessions, user guides, and post-go-live support - supporting adoption across 20+ organizations and establishing support processes from scratch for an employee portal.
- Facilitated workshops, discovery sessions, and design reviews to align solutions with business goals and Salesforce best practices, successfully completing 10+ Discovery & Design projects on schedule.
- Managed sprint planning, release cycles, and backlog grooming in agile and hybrid delivery environments - including reducing the release cycle from 1 month to 2 weeks for a manufacturing agile team.
- Acted as a key liaison between technical teams and business stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
- Created detailed project documentation, including project plans, status reports, release schedule.
- Coordinated cross-team collaboration in global delivery setups, managing time zone differences and resource availability across Europe, North America, and offshore teams.
- Successfully guided 3 AppExchange security review projects.
- Acted as Product Owner for an ATS package for one of Europe’s largest recruitment agencies - establishing a structured release cycle and increasing the number of delivered user stories per release by 25%.
- Served as Product Owner for an Employee Portal, automating 5 global company processes and reducing the feature lead time by 25%.
Business Analyst
Andersen Lab
11.2017 - 04.2018
- Defined business requirements for a mobile app development project through direct client engagement
- Created wireframes and specifications using Axure
- Aligned design and development efforts with client expectations to ensure a successful MVP
Head of Department
Zamok LLC Tabak-Invest
03.2014 - 03.2015
- Opened and managed Minsk’s first independent cinema multiplex
- Achieved top-3 city ranking by box office revenue within the first year
- Increased sales by 15% through targeted customer research and data-driven scheduling
Education
Master Degree - International Cultural Relations Management
Belarus State University of Culture And Art
02.2012
Skills
- Project Management
- Scope Management
- Risk Management
- Stakeholder Management
- Project Scheduling
- Cross-Functional Communication
- Agile Methodology
- Jira / Confluence
- Salesforce
- Team Leadership
- Business Analysis
Certification
- Project Management Professional (PMP), 2024
- Scaled Professional Scrum (SPS), 2022
- Professional Scrum Master (PSM I), 2020
Timeline
Project Manager/Product Owner
VRP Consulting
10.2018 - Current
Business Analyst
Andersen Lab
11.2017 - 04.2018
Head of Department
Zamok LLC Tabak-Invest
03.2014 - 03.2015
Master Degree - International Cultural Relations Management
Belarus State University of Culture And Art