Yulia Truhanovich

Project Manager/Product Owner

VRP Consulting

10.2018 - Current

Led end-to-end Salesforce project delivery across multiple industries (e.g., Business Services, Non-Profit, Manufacturing, Transportation), managing cross-functional teams.
Acted as both Project Manager and Business Analyst, gathering and analyzing business requirements and translating them into scalable Salesforce solutions.
Delivered Salesforce implementations across various clouds, including Sales Cloud, Service Cloud, Marketing Cloud, Nonprofit Cloud, and custom Package solutions.
Managed greenfield implementations, data migration, and integration projects (MuleSoft, Zapier, Ometria) with tailored project plans and stakeholder engagement strategies.
Developed and implemented user adoption strategies, including UAT and training plans, demo sessions, user guides, and post-go-live support - supporting adoption across 20+ organizations and establishing support processes from scratch for an employee portal.
Facilitated workshops, discovery sessions, and design reviews to align solutions with business goals and Salesforce best practices, successfully completing 10+ Discovery & Design projects on schedule.
Managed sprint planning, release cycles, and backlog grooming in agile and hybrid delivery environments - including reducing the release cycle from 1 month to 2 weeks for a manufacturing agile team.
Acted as a key liaison between technical teams and business stakeholders, ensuring clear communication and alignment throughout the project lifecycle.
Created detailed project documentation, including project plans, status reports, release schedule.
Coordinated cross-team collaboration in global delivery setups, managing time zone differences and resource availability across Europe, North America, and offshore teams.
Successfully guided 3 AppExchange security review projects.
Acted as Product Owner for an ATS package for one of Europe’s largest recruitment agencies - establishing a structured release cycle and increasing the number of delivered user stories per release by 25%.
Served as Product Owner for an Employee Portal, automating 5 global company processes and reducing the feature lead time by 25%.