Yuliia Mikhalieva

DevOps Lead and Product owner of automotive software development project

• Led a strategic initiative to orchestrate the migration of infrastructure, tooling and CI/CD from customer premises to the Luxoft environment
• Collaborated closely with stakeholders, including IT teams, project managers, and customer representatives, to gather requirements and define the scope of the migration
• Managed communication channels to keep all stakeholders informed about the migration progress, addressing concerns and providing regular updates
• Implemented agile methodologies and Scrum best practices to optimize sprint planning and execution, resulting in improved team efficiency and delivery speed
• Closely coordination of the devOps team and task assignment
• Managed and maintained the backlog in Jira, ensuring accurate and up-to-date information for the team and stakeholders
• Align the DevOps team's work with the product roadmap and goals
• Generated and presented detailed risk and problems with mitigation actions to key project leads, outlining potential impacts on project timelines, budgets, and overall project success
• Conducted regular performance evaluations, providing constructive feedback, and recognizing outstanding contributions
• Conducted preliminary screenings and technical assessments to evaluate candidates' proficiency in essential DevOps practices, tools, and methodologies
• Developed and maintained documentation of access permissions and onboarding management processes, ensuring compliance with audit requirements
• Played a vital role in the configuration management team (SUP8), providing expert support with tooling, access permissions, archiving , backup and baseline solutions
• Closely coordination of the SWE.5 and SUP.8 processes under the ASPICE framework for automotive software development team

Team Lead of DevOps team of automotive software development project

• Collaborate with stakeholders to gather requirements, define project scope, and manage expectations.
• Utilized project management tools to track tasks, timelines, and resource allocation.
• Provide mentorship and guidance to team members, facilitating professional growth and development.
• Facilitated regular communication between team members and stakeholders
• Lead a team of DevOps engineers in designing, implementing, and maintaining of CI/CD and different kind of project automation
• Setup Unified reporting framework in Tableau for Automotive projects

Configuration Engineer in Automotive projects

• Infrastructure monitoring and IT operation support for automotive software development project
• Atlassian stack(Jira, Confluence) administration and support
• Create JIRA workflows including project workflows, field configurations, screen schemes, permission schemes and notification schemes in JIRA
• Perforce project/user Support. Giving technical advice and consultation
• Developing dashboards in Tableau

• Managed escalation procedures, ensuring timely resolution of critical incidents and minimizing business impact.
• Created detailed documentation for internal use, enhancing the ability of team members to resolve future client inquiries efficiently.
• Provided remote assistance to global customers, ensuring timely resolutions regardless of location or time zone differences.
• Mentored junior engineers in best practices for troubleshooting techniques, boosting overall team capabilities.
• Performed root cause analysis of reported issues to enact corrections.
• Assessed system hardware and software and suggested modifications to reduce lag time and improve overall speed.
• Monitored system performance to identify potential issues.

• Provided remote assistance to clients, ensuring timely resolution of internet connection issue.
• Explained technical information in clear terms to promote better understanding for non-technical users.
• Responded to support requests from end-users and patiently walked individuals through basic troubleshooting tasks.
• Provided guidance on installing and configuration of hardware to remote clients.