Results-driven Learning & Development professional with strong focus on team collaboration and achieving goals. Prepared to create impactful training programs, utilizing skills in instructional design, leadership development, and performance improvement. Known for adaptability to changing needs and reliable support in fostering productive learning environment.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Project Manager, Learning & Development
DXC Luxoft
04.2021 - Current
Identified plans and resources required to meet project goals and objectives.
Managed annual training budgets, ensuring cost-effective allocation of resources for maximum impact on employee development.
Streamlined onboarding processes for new hires .
Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
Developed strong partnerships with external vendors (Murex, Calypso, Finastra) to provide diverse learning opportunities for employees.
Increased employee satisfaction scores related to career development opportunities by implementing a transparent internal promotion process.
Mentored junior team members, fostering their growth and increasing departmental expertise.
Led cross-functional teams in the design and execution of large-scale company-wide training initiatives.
Coordinated and prioritized required training courses for employees.
Conducted training courses and prepared videos for long-term use.
Project Manager Assistant
Luxoft
02.2018 - 03.2021
Organized regular meetings, fostering clear communication across all levels of the project team.
Coordinated travel arrangements for Project Manager and other team members when necessary.
Ensured proper allocation of resources at critical points throughout the life cycle of the project to maintain optimal efficiency and prevent delays.
Assisted in the preparation of detailed progress reports for management review and decision-making support.
Managed project documentation, ensuring accuracy and easy access for all team members.
Organized logistics and materials for each meeting and took detailed notes for later dissemination to key stakeholders.
Recorded new hires, transfers, terminations, changes in job classifications and merit increases to main human resources files.
Senior Manager, Corporate Banking
Joint Stock Company "Bank Credit Dnipro"
07.2017 - 02.2018
Increased client satisfaction by implementing personalized banking solutions and maintaining strong relationships with key stakeholders.
Maintained professional, organized, and safe environment for employees and patrons.
Maximized performance by monitoring daily activities and mentoring team members.
Cross-trained existing employees to maximize team agility and performance.
Developed and maintained relationships with customers and suppliers through account development.
Achieved departmental goals by developing and executing strategic plans and performance metrics.
Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
Improved marketing to attract new customers and promote business.
Established team priorities, maintained schedules and monitored performance.
Successfully managed budgets and allocated resources to maximize productivity and profitability.
Developed and maintained relationships with external vendors and suppliers.
Analyzed and reported on key performance metrics to senior management.
Team Leader, Sales Operations
Stock Joint Company "Unicredit Bank"
09.2014 - 09.2016
Reduced employee turnover by recognizing top performers and creating tailored development plans for underperformers.
Streamlined sales processes to improve efficiency and productivity within the team.
Enhanced customer satisfaction through proactive problem-solving and consistent followup.
Implemented data-driven forecasting methods, improving accuracy and informing strategic decisionmaking.
Manager, Corporate Banking
Joint Stock Company "Unicredit Bank"
10.2010 - 08.2014
Optimized credit portfolio performance by regularly reviewing client profiles and adjusting strategies as needed based on risk factors.
Collaborated with cross-functional teams to develop innovative lending products that catered to specific industry needs.
Oversaw the preparation of in-depth client credit reports, ensuring accuracy and comprehensiveness to facilitate informed decisionmaking.
Negotiated favorable terms for clients, securing competitive pricing structures for various banking products and services.
Coached junior team members, contributing to their professional growth and improved performance within the division.
Education
Master of Economics - International Economics
National Univercity of Donetsk
Donetsk
06-2007
Skills
Team collaboration
Relationship building
Staff management
Agile methodology
Presentations
Budget preparation
Vendor sourcing
Certification
Agile Certified Practitioner (PMI-ACP) - Project Management Institute.
Languages
Ukrainian, Russian
Native language
English
Upper intermediate
B2
Polish
Upper intermediate
B2
Timeline
Project Manager, Learning & Development
DXC Luxoft
04.2021 - Current
Project Manager Assistant
Luxoft
02.2018 - 03.2021
Senior Manager, Corporate Banking
Joint Stock Company "Bank Credit Dnipro"
07.2017 - 02.2018
Team Leader, Sales Operations
Stock Joint Company "Unicredit Bank"
09.2014 - 09.2016
Manager, Corporate Banking
Joint Stock Company "Unicredit Bank"
10.2010 - 08.2014
Master of Economics - International Economics
National Univercity of Donetsk
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