Resourceful professional with expertise in maintaining a robust customer pipeline. Proven track record in enhancing customer service processes. Skilled in administrative oversight and driving operational efficiency and client satisfaction.
Overview
2026
2026
years of professional experience
Work History
Senior direct sales manager of the B2B segment
LLC Beeline
Lutsk, Ukraine
Concluding new contracts, effective sales promotion to implement the plans set by management.
Expanding the customer base of contract subscribers in your region, support of existing customers.
Technical & system administrator
LLC Avant Trade
Kyiv, Ukraine
02.2009 - 12.2010
Technical support for office, warehouse, and remote warehouse users.
Solving current technical problems and tasks.
Repair and upgrade of computer equipment, work with equipment suppliers, and purchase of new equipment.
Updated operating systems regularly, ensuring the latest features are utilised efficiently.
Corrected system errors to ensure optimal functionality.
Lead system administrator
LLC Bayadera Group
Kyiv, Ukraine
02.2010 - 02.2022
Technical support in the format of 24/7 TOP managers and owners of the company.
Creating user accounts in Active Directory, creating mailboxes on the Microsoft Exchange mail server.
Configure users to access Windows Server 2012 R2 terminal servers.
Add users to security groups in Active Directory.
Solve current technical problems of users.
Setting up and installing printers on users' PCs.
Setup from scratch laptops and desktops, with the installation of all necessary software.
Entering a PC in the domain.
Setting up a VPN on a PC.
Back up user data on domain computers.
Replacement of consumables such as cartridges, etc.
Successfully delivered on tasks within tight deadlines.
Increased customer satisfaction by resolving issues.
Windows Server Engineer
Fujitsu
Katowice, Poland
04.2023 - Current
Administered server infrastructure to enhance the company's digital capabilities.
Implemented system upgrades for enhanced performance and security.
Improved system operation with proactive problem identification and resolution.
Ensured continuous server uptime by conducting routine maintenance.
Resolved hardware issues promptly for uninterrupted operations.
Administered user accounts and monitored logs for proactive security management.
Maintained server performance with attention to both hardware and software needs.
Education
Master - Social Pedagogy
Lesya Ukrainka Eastern European National University
Lutsk
06.2007
Skills
Power Shell
Active directory implementation
DHCP, DNS
Cloud computing
Windows Server management
Server hardware configuration
Server maintenance planning
Server performance monitoring
Automated deployment tools
Virtualization techniques
Remote desktop services
Troubleshooting complex issues
Patch management
Out-of-hours support availability
Custom
Tourism
Reading
Car racing
Personal Information
Date of birth: 10/17/84
Gender: Male
Nationality: Ukrainian
Marital status: married
Languages
English
Upper intermediate (B2)
Ukrainian
Native
Polish
Elementary (A2)
Russian
Proficient (C2)
Affiliations
Fishing, Motosport
Timeline
Windows Server Engineer
Fujitsu
04.2023 - Current
Lead system administrator
LLC Bayadera Group
02.2010 - 02.2022
Technical & system administrator
LLC Avant Trade
02.2009 - 12.2010
Senior direct sales manager of the B2B segment
LLC Beeline
Master - Social Pedagogy
Lesya Ukrainka Eastern European National University