Yvette Uwineza
Summary
Experienced Team Member bringing outstanding performance working with others to meet common goals. Familiar with project management and workflow optimization. Eager to bring knowledge to support business and customer needs. Motivated Crew Team Member committed to contributing to business success. Experienced in providing high-quality industrial production work. Focused on customer satisfaction and team productivity. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
1
1
year of professional experience
Work History
Team Member
B&S Company
06.2022 - 03.2023
- Kept work areas clean, organized, and safe to promote efficiency and team safety.
- Contributed to team success by completing jobs quickly and accurately.
- Learned all required tasks quickly to maximize performance.
- Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
- Worked different stations to provide optimal coverage and meet production goals.
- Maintained productive, efficient approach to all tasks.
- Developed strong cooperative relationships with coworkers and managers.
Customer Service Agent
MTN call center
Kigali , Rwanda
Customer Service Agent
• Achieved high satisfaction rating through
proactive one-call resolutions of customer issues.
Used consultative techniques to understand
customer needs and make strategic referrals to business partners. • Helps desk activities, receive phone calls and helps customers to know more
about services and solve their
Education
Bachelor of Science - Nursing Science
VINCENT POL University
Lublin,poland03.2026
High School Diploma -
Fawe Girls School
Kigali, Rwanda08.2022
Skills
- Facility Cleaning
- Staff Training
- Sales Expertise
- Safety Understanding
- Product Knowledge
- Money Handling
- Following Instructions
- Clear Communication
hobbies
- Adventurer
- Reading
- Listening to music
Languages
Kinyarwanda
Native language
English
Upper intermediate
B2
French
Elementary
A2
Timeline
Team Member
B&S Company
06.2022 - 03.2023
Bachelor of Science - Nursing Science
VINCENT POL University
High School Diploma -
Fawe Girls School
Customer Service Agent
MTN call center
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