Zaid Sarmini

• Managing complex schedules and executive calendars.
• Coordinating travel and expenses.
• Streamlining office operations and supporting strategic initiatives.

Guided new graduates in job placement through CV/resume optimization, interview preparation, and networking.

• Assisted clients with inquiries and technical issues.
• Provided sales support for various products.

Assisted in translating medical documents and communications in German, English and Arabic.

• Provided case management and support services to individuals and families.
• Collaborated with community organizations to enhance support programs.
• Evaluated client progress towards established goals on an ongoing basis, adjusting treatment plans as necessary to ensure continued growth and success.
• Provided crisis intervention services to individuals experiencing acute distress, utilizing effective de-escalation techniques and safety planning strategies.

• Managed front-desk operations and client interactions.
• Coordinated appointments and supported administrative functions.
• Responded to inquiries from callers seeking information.
• Resolved customer problems and complaints.

Provided translation and interpretation services for clients and staff in German, English and Arabic.