Summary
Work History
Education
Skills
Certification
Languages
Timeline
Custom Section
Websites, Portfolios and Profiles
Personal Information
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Zarinabanu Irshad Malek

Zarinabanu Irshad Malek

Warsaw

Summary

Results-driven KYC Investigation III Specialist at ING Hub Poland with a strong background in risk-based investigations focused on detecting suspicious activities related to money laundering, terrorist financing, and tax evasion. Expertise in managing complex transaction monitoring alerts and cases, ensuring thorough and effective investigations. Previous experience as an Administrator at Z&I FOODSTUFF SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ involved skills in recruiting, training staff, and budget management. A role as Sales Department Manager at IRSHAD MALEK FOODSTUFF demonstrated the ability to achieve sales targets through strategic planning and team leadership. Committed to enhancing investigative skills and contributing to team performance and organizational success through strong communication, organizational abilities, and digital proficiency.

Work History

AML Investigations - SAR Control Analyst

ING Hub Poland
10.2025 - Current
  • Inputs and reviews Suspicious Activity Reports (SARs) reporting anomalous or potentially suspicious activity and communicates with various SAR writing groups to ensure timely and accurate submissions of these reports
  • Conducts Quality Check of SARs created by investigators to ensure SAR filings are complete and accurate
  • Reviews customer and account activity including transactions data and customer relationships to confirm red flags and suspicious activities that require reporting
  • Performs name and account based research on lists and reports provided through established resources to support accurate filing process
  • Maintains familiarity with appropriate investigation and research techniques to support AML activities, including research utilizing bank systems, intranet, internet and external vendor solutions as appropriate
  • Effectively communicates within the AML Investigations organization and across other functions/areas in HBUS, effectively conveying key information to both internal and external audiences as appropriate.
  • Maintains knowledge of internal escalation processes to ensure appropriate approvals are received prior to completions of SAR filings
  • Identifies significant cases that require notification to management

RFI Specialist-AML (Anti Money Laundering)

ING Hub Poland
07.2025 - 09.2025
  • Serve as the central point for managing Requests for Information (RFI) related to suspicious transactions or clients as part of ING’s AML compliance program.
  • Collaborate closely with KYC Investigators, Transaction Monitoring Analysts, and Compliance teams to assess and gather additional information required for complex AML cases.
  • Analyze transaction data, customer profiles, and documentation to provide informed responses to internal and external RFI inquiries.
  • Support the enhancement of AML investigative processes by identifying trends and recommending improvements to RFI workflows.
  • Maintain high standards of data accuracy and documentation to ensure audit readiness and regulatory compliance.
  • Contribute to ongoing training initiatives to raise awareness of RFI processes across AML and KYC functions.

KYC investigation III specialist

ING Hub Poland
01.2023 - Current
  • Conducted risk-based investigations on complex transaction monitoring alerts and cases.
  • Evaluates customer and transaction data to determine if flagged activity is typical within known customer behavior.
  • Ensured quality and effectiveness in investigative work.
  • Applied knowledge and experience to determine if alerts required further investigation.
  • Captured data, conclusions and supporting evidence for each alert investigated.
  • Collaborated with colleagues to develop and enhance various investigations.
  • Participated actively in team development initiatives and training programs.

Administrator

Z&I FOODSTUFF SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
01.2021 - 12.2022
  • Recruiting, training and supervising staff
  • Agreeing and managing budgets
  • Planning menus
  • Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines
  • Promoting and marketing the business
  • Ordering supplies
  • Handling customer enquiries and complaints
  • Taking reservations
  • Greeting and advising customers
  • Problem solving
  • Preparing and presenting staffing/sales reports
  • Keeping statistical and financial records
  • Assessing and improving profitability
  • Setting targets
  • Handling administration and paperwork
  • Liaising with customers, employees, suppliers, licensing authorities and sales representatives
  • Making improvements to the running of the business and developing the restaurant

Sales Department Manager

IRSHAD MALEK FOODSTUFF
12.2017 - 01.2021
  • Achieving growth and hitting sales targets by successfully managing the sales team
  • Designing and implementing a strategic sales plan that expands company's customer base and ensure it's strong presence
  • Managing recruiting, objectives setting, coaching and performance monitoring of sales representatives
  • Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
  • Present sales, revenue and expenses reports and realistic forecasts to the management team
  • Identify emerging markets and market shifts while being fully aware of new products and competition status

American Sales executive-Internship

ML Components GmbH
07.2017 - 09.2017
  • Initiates and coordinates development of action plans to penetrate international markets
  • Demonstrates the ability to gather order information and submit detailed information for processing orders
  • Maintains accurate records of all sales and prospecting activities including sales calls, closing sales and other follow up activities
  • Complete understanding of quotes process and pricing
  • Provide timely feedback to senior management regarding international sales performance
  • Adheres to all company policies, procedures and business ethics codes and ensures that they are communicated and implemented within the team

Customer Service Representative

N.D Cable Network
06.2010 - 09.2015
  • Manage large amounts of incoming calls
  • Identify and assess customers' needs to achieve satisfaction
  • Build sustainable relationships of trust through open and interactive communication
  • Provide accurate, valid and complete information by using the right methods/tools
  • Handle complaints, provide appropriate solutions and alternatives within the time limits, follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines
  • - Take the extra mile to engage customers

Education

Master of Business Administration - Finance

Alcide De Gasperi University of Euroregional Economy
Józefów, Poland
11.2017

Diploma in Medical Laboratory Technologist - Laboratory Technician

Gujarat Technological Institute of Baroda
Vadodara, Gujarat, India
10.2009

Bachelor of Science - Botany

The Maharaja Sayajirao University of Baroda
Vadodara, Gujarat, India
05.2010

Skills

  • Communication skills
  • Organizational / managerial skills
  • Digital skills
  • Results oriented approach
  • Document management
  • Advanced Excel
  • Compliance monitoring
  • Risk mitigation
  • Internal controls
  • Teamwork
  • Problem-solving
  • Multitasking
  • Adaptability and flexibility
  • Documentation skills
  • Active listening
  • Leadership

Certification

  • Completed Coursework: Certified Transaction Monitoring Associate (CTMA), 2025
  • Professional Development Studies: Case Structured Investigations Training (CSI), Sept 2025
  • Completed Coursework: AML Case Investigations Skills , Feb 2025
  • Completed Coursework: Sanction Compliance Foundation , Nov 2023
  • Completed Coursework: AML Foundations, Nov 2023

Languages

English
Full Professional
Polish
Professional Working
Hindi
Native or Bilingual
Gujarati
Native or Bilingual
Urdu
Professional Working

Timeline

AML Investigations - SAR Control Analyst

ING Hub Poland
10.2025 - Current

RFI Specialist-AML (Anti Money Laundering)

ING Hub Poland
07.2025 - 09.2025

KYC investigation III specialist

ING Hub Poland
01.2023 - Current

Administrator

Z&I FOODSTUFF SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
01.2021 - 12.2022

Sales Department Manager

IRSHAD MALEK FOODSTUFF
12.2017 - 01.2021

American Sales executive-Internship

ML Components GmbH
07.2017 - 09.2017

Customer Service Representative

N.D Cable Network
06.2010 - 09.2015

Diploma in Medical Laboratory Technologist - Laboratory Technician

Gujarat Technological Institute of Baroda

Bachelor of Science - Botany

The Maharaja Sayajirao University of Baroda

Master of Business Administration - Finance

Alcide De Gasperi University of Euroregional Economy

Custom Section

  • Master in Business Administration, Alcide De Gasperi University of Euroregional Economy, Józefów, Poland, 10/01/15, 11/30/17, Language course English, Polish, Statistics, Management concept, Core subjects, International and global marketing, International finance, Human resource management, Managerial accounting
  • Bachelor of Science in Botany, The Maharaja Sayajirao University of Baroda, Vadodara, India, 06/01/07, 05/31/10, Studied botany (Study of Flora) as a principle subject., Studied Chemistry & Zoology.
  • Diploma in Medical Laboratory Technologist, Gujarat Technological Institute of Baroda, Vadodara, India, 10/01/08, 10/31/09, Studied Hematology (Study of Red Blood Cells, White Blood Cells, Platelets)., Microbiology (Study of Bacteria, Virus, Fungi)., Serology (Study of Serum & Body Fluids).

Websites, Portfolios and Profiles

Zarina Kureshi

Personal Information

  • Place of birth: Vadodara, India
  • Date of birth: 07/09/87
  • Gender: Female
  • Nationality: India
  • Marital status: Married
Zarinabanu Irshad Malek