Zhyar Omar
Master's Degree In Management
Katowice
Summary
My grade at the Silesian University of Technology is 4.8, which means I am the most intelligent student in the faculty of my specialization and one of the Top Students in Poland for a Management Master's degree. I received Three scientific Awards as an outstanding student at the Silesian University of Technology. I am the author of Lewkstrum at Night The Story of Actor. I have Studied at Two universities. From one of the universities, I have credit Transcription as Institution Degree. At the second University, I have Bachelor's Degree. Currently, I am Graduating from at the Silesian University of Technology for a Master's Degree in Management at 18th of July. I have strong skills in customer service, the Ability to Use Positive Language, Self management, Team Work, Patience, and the ability to work overtime to help customers.
Overview
4
4
years of professional experience
8
8
years of post-secondary education
5
5
Languages
Work History
Localization QA Tester
Keywords Studios
Katowice
08.2021 - 04.2022
- Resolved conflicts and negotiated mutually beneficial agreements between parties.
- Actively listened to customers' requests, confirming full understanding before addressing concerns.
- Increased customer satisfaction by resolving issues.
- Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
- Proved successful working within tight deadlines and fast-paced atmosphere.
- Worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Book Author
Lewkstrum at Night The Story of Actor
06.2020 - 08.2020
- I have released a book about Drama Story, Fiction, action, and adventure.
- Used Microsoft Word and other software tools to create documents and other communications.
- Used coordination and planning skills to achieve results according to schedule.
Accountant
None Profit Organization
Erbil
07.2019 - 10.2019
- Gathered financial information, prepared documents and closed books.
- Created budgets and forecasts for management group to meet regular accounting deadlines.
- Conducted technical and analytical reviews of tax returns to check for accuracy and qualified deductions.
- Reconciled accounts and reviewed expense data, net worth and assets.
Salesperson
Electronic, Erbil
Erbil
01.2015 - 09.2017
- Balanced and organized cash register by handling cash, counting change and storing coupons.
- Increased sales and customer satisfaction through personalized servicing.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Informed customers of current store promotions to encourage additional sales purchases.
Education
MBA - Management, And Will Graduate At 18th July
The Silesian University of Technology
Zabrze 10.2020 - 07.2022
BBA - Business Administration and Management, General
University of Lodz
Lodz 10.2017 - 07.2020
Bachelor of Science - Engineering
American University
10.2014 - 10.2017
Skills
SalesDesignSupplier NegotiationCommunicationMicrosoft OfficeMicrosoftExcelMicrosoft WordMicrosoft PowerPointMicrosoft Outlook
Quality Assurance (QA) Testing
Report preparation
Technical Support
Key stakeholder relationship building
Timeline
Localization QA Tester
Keywords Studios
08.2021 - 04.2022
MBA - Management, And Will Graduate At 18th July
The Silesian University of Technology
10.2020 - 07.2022
Book Author
Lewkstrum at Night The Story of Actor
06.2020 - 08.2020
Accountant
None Profit Organization
07.2019 - 10.2019
BBA - Business Administration and Management, General
University of Lodz
10.2017 - 07.2020
Salesperson
Electronic, Erbil
01.2015 - 09.2017
Bachelor of Science - Engineering
American University
10.2014 - 10.2017