ZINIBEN DINDOD
VADODARA,INDIA
Summary
Experienced in fashion history and trends, with a strong proficiency in retail display execution and sales techniques. Demonstrates exceptional product knowledge and client relationship building, ensuring superior customer service. Adept at international fashion trends awareness, contributing to effective retail display setup and persuasive sales strategies. Career goal: to leverage extensive fashion knowledge in a dynamic retail environment to drive sales and enhance customer satisfaction.
Overview
7
7
years of professional experience
Work history
Fashion consultant
Only fashion brand. Eva the mall manjalpur
Vadodara, India
07.2023 - Current
- Successfully managed team of assistants, promoting a positive work environment through clear communication and mutual respect.
- Developed strong relationships with clients through excellent communication and customer service skills.
- Utilised extensive knowledge of garment construction to guide clients towards high-quality pieces that suited their personal style.
- Provided expert guidance on choosing outfits for specific occasions or events, enhancing client confidence and satisfaction.
- Improved visual displays in-store for an enriched shopping experience.
- Enhanced brand image with personalised styling sessions.
- Presented fresh fashion ideas to clients, increasing their wardrobe versatility.
- Recommended fresh styling ideas to inspire clients to try new fashion trends and discover personal style.
- Maintained knowledge of current sales promotions helping customers make informed buying decisions.
- Assisted customers in locating specific items to boost satisfaction.
Clothes salesperson
Levi's clothing brand eva the mall manjalpur.
Vadodara, India
07.2022 - 06.2024
- Participated in regular staff meetings, contributing ideas for improved customer experience.
- Provided detailed product information for informed buying decisions.
- Collaborated with the team to meet monthly sales targets.
- Managed stock control effectively for optimal turnover.
- Assisted customers to find desired clothing items.
- Resolved customer complaints professionally, promoting brand reputation.
- Maintained shop floor cleanliness, ensuring a pleasant shopping experience.
- Engaged customers to enhance in-store experience and provide outstanding customer service.
- Conducted inventory checks regularly, minimising stock discrepancies.
- Demonstrated in-depth knowledge of current fashion trends to guide customer choices.
Cashier
Shell india pvt ltd. Makarpura.
Vadodara, India
01.2021 - 07.2022
- Used Point of Sale system efficiently, speeding up transactions.
- Balanced till at end of day, maintaining accurate records.
- Collaborated closely with store management for daily operations success.
- Completed opening and closing procedures each day.
- Used cash registers and POS systems to request and record customer orders and compute transactions.
Sales girls
Bigbazaar eva the mall manjalpur
Vadodara, India
01.2019 - 01.2021
- Provided excellent customer service, improving client retention rates significantly over time.
- Dealt proficiently with customer complaints or concerns, highlighting problem-solving abilities whilst maintaining professionalism at all times.
- Promoted company's products with display arrangements designed to attract customers' attention.
- Participated in stock management tasks for improved store organisation.
- Assisted clients in making informed purchasing decisions by providing product knowledge.
Education
G.S.E.B -
S.S.C EXAM
India 03.2013 -
G.S.H.E.B -
S.S.C BORD EXAM
India 03.2015 -
Bachelor of Arts - Arts
Gujarat University
India 04.2018 -
Computer basic knowledge
Skills
- Fashion history and trends
- Retail display execution
- Sales persuasion
- International fashion trends awareness
- Retail display setup
- Product knowledge proficiency
- Client relationship building
- Customer Service
- Sales techniques
- Fashion knowledge
Languages
English
Elementary
Hindi
Fluent
Gujarati
Native
Timeline
Fashion consultant
Only fashion brand. Eva the mall manjalpur
07.2023 - Current
Clothes salesperson
Levi's clothing brand eva the mall manjalpur.
07.2022 - 06.2024
Cashier
Shell india pvt ltd. Makarpura.
01.2021 - 07.2022
Sales girls
Bigbazaar eva the mall manjalpur
01.2019 - 01.2021
Bachelor of Arts - Arts
Gujarat University
04.2018 -
G.S.H.E.B -
S.S.C BORD EXAM
03.2015 -
G.S.E.B -
S.S.C EXAM
03.2013 -
Computer basic knowledge
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