Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic
Zinoviia Ostryzhniuk

Zinoviia Ostryzhniuk

Lodz

Summary

Energetic Flight Attendant with dynamic customer service skills. Poised, personable and dedicated to team-driven environment. Highly skilled in responding to emergency situations and remaining cool under pressure. Known for excellent customer relations and welcoming attitude.

Overview

6
6
years of professional experience

Work History

Flight-attendant

I don't have any experience as a flight attendant, but you can see my experience below, which can help me to become an unbeatable flight attendant in your company

Seller

Kolobok
09.2017 - 09.2019
  • Experience in solving clients' problems, commitment to ensuring their satisfaction and the highest quality of service.
  • The ability to persuade and sell.
  • Boosted sales revenue by implementing effective sales strategies and building strong customer relationships.
  • Utilized social media platforms to engage customers, share promotions, and stay top-of-mind with target audiences.
  • Developed and maintained strong relationships with customers and vendors to establish rapport and build trust.

Assistant Director

Kolobok
10.2019 - Current
  • Experience in communicating with different types of clients and colleagues.
  • Successfully solved problems and coordinated actions to achieve the company's strategic goals.
  • Worked effectively under high pressure and unpredictability.
  • Experience in working with a team, promoting mutual understanding and achieving common goals.
  • Developed comprehensive sales plans to achieve annual goals and drive business growth.
  • Managed a team of sales professionals, providing ongoing training and support to ensure high levels of performance.
  • Monitored and coordinated workflows to optimize resources.
  • Recruiting, interviewing and hiring employees.

Education

Bachelor of Management - Organization Management And Administration

Lviv Polytechnic National University
Lviv, Ukraine
06.2022

Junior Specialist - Commercial Activity

Applied College of Technologies And Business
Ivano-Frankivsk
06.2020

Skills

  • Customer Service
  • Emergency Response Coordination
  • Strong Work Ethic
  • Company Policy Adherence
  • Excellent communication
  • Problem-solving abilities
  • Organizational skills
  • Stress management
  • Leadership qualities
  • Reliability and punctuality
  • Decision-making abilities
  • Adaptability

Languages

Ukrainian, Russian
Native language
English
Intermediate
B1
Polish
Beginner
A1

Timeline

Assistant Director

Kolobok
10.2019 - Current

Seller

Kolobok
09.2017 - 09.2019

Flight-attendant

Bachelor of Management - Organization Management And Administration

Lviv Polytechnic National University

Junior Specialist - Commercial Activity

Applied College of Technologies And Business
Zinoviia Ostryzhniuk