Zofia Gadkowska-Mistarz
Summary
With over 11 years of experience collaborating with diverse international organizations, I have developed an extensive skill-set in communication, cooperation, and change management. My proficiency in effective time and task management has been instrumental in ensuring the successful delivery of projects. Currently, my primary objective is to optimize project outcomes by enhancing productivity. I am actively broadening my expertise in both traditional waterfall methodologies and Agile approaches.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Portfolio Services Manager
HSBC Service Delivery Poland
04.2023 - Current
- Oversee and report on Value Stream (VS) outcomes within the portfolio
- Lead the preparation of portfolio-level ceremonies and ensure seamless project delivery
- Design and manage dashboards for visualizing VS/region flows, aiding in decision-making
- Ensure accuracy in reporting key metrics such as OKRs, scope
- Manage resource capacity, track variances, and address risks/issues in collaboration with key stakeholders
- Act as a subject matter expert for tool migrations
- Facilitate internal workshops on Liberating Structures, organize Agile contest for a department and contribute to the internal Agile Community
PMO Expert
CBRE Corporate Outsourcing
11.2021 - 03.2023
- Led the initiation and planning of new projects within the Business Services Organization (BSO)
- Developed and maintained project plans, dashboards, and essential PM documentation (Risk Logs, Change Logs)
- Proactively monitored project progress, managing deviations and risks
- Engaged stakeholders to ensure timely completion of project deliverables
- Coordinated workshops, KPI dashboards, and participated in global PMO initiatives aimed at process standardization
Client Reporting and Accounting Analyst
CBRE Corporate Outsourcing
11.2020 - 10.2021
- Managed month-end closing tasks, including balance sheet reconciliations and journal entries
- Participated in transitioning accounting processes to the BSO, ensuring seamless handover
- Conducted financial analysis, ensuring accurate reporting and compliance
RTR Accountant
Coty Eastern Europe
01.2020 - 10.2021
- Led the RTR process transition to the Shared Service Center (SSC)
- Managed balance sheet reconciliations, control statements, and system-based record accounting
- Provided training and mentorship to team members during the process transition
- Handled day-to-day accounting processes to drive financial accuracy.
Record to Report Analyst / Accounts Payable Specialist
Discovery Polska Sp. z o.o.
02.2019 - 12.2019
- Supported RTR and AP transitions to the Global Business Service (GBS) Center
- Identified financial trends, reconciled accounts, and ensured compliance with SOX
- Spearheaded internal standardization project
- Provided onboarding support to new team members
- Improved internal knowledge sharing by developing comprehensive documentation outlining standard operating procedures for various tasks.
Education
Post-graduate - Design Management
Warsaw University of Technology & The Institute of Industrial Design
06-2022
Master’s Degree - Management
The Warsaw School of Economics
11-2020
Bachelor’s Degree - Finnish Philology
University of Warsaw
08-2011
Skills
- Agile Methodologies (SAFe)
- Waterfall Project Management
- Financial Reporting & Analysis
- Change Management
- Portfolio Management
- Risk & Issue Management
- Highly developed communication skills
- Continuous Improvement
- Jira & Confluence
- Clarity
- Asana
- SAP
- Oracle
- MS Office
- Mural (basic)
Certification
- DevOps Essentials, 2023
- Certified SAFe 5 Scrum Master, 2023
- Mentoring Program for Scrum Masters (Scrumdzielnia), 2022 - 2023
- Professional Scrum Master I (PSM I), 2022
- User Experience Training (Infoshare Academy), 2019
- PRINCE2 Foundation, 2017
Hobbies and Interests
- Finnish & Nordic design
- Hung Gar Kuen Kung-Fu
- Rock & metal music
- Science fiction & fantasy literature
- Vegetarian cooking
Languages
Polish
Native language
English
Advanced
C1
Finnish
Upper intermediate
B2
Timeline
Portfolio Services Manager
HSBC Service Delivery Poland
04.2023 - Current
PMO Expert
CBRE Corporate Outsourcing
11.2021 - 03.2023
Client Reporting and Accounting Analyst
CBRE Corporate Outsourcing
11.2020 - 10.2021
RTR Accountant
Coty Eastern Europe
01.2020 - 10.2021
Record to Report Analyst / Accounts Payable Specialist
Discovery Polska Sp. z o.o.
02.2019 - 12.2019
Post-graduate - Design Management
Warsaw University of Technology & The Institute of Industrial Design
Master’s Degree - Management
The Warsaw School of Economics
Bachelor’s Degree - Finnish Philology
University of Warsaw
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