System Administrator And Technical Support with over 2 years of experience in the area of Virtualization with Installation, administration, patches, up-gradation, configuration, security issues, performance tuning, support, and troubleshooting
Responsible for servers, server room, and end-users (~600 users) Responsible for connecting 50 retail locations and resolving any network issues
- Implementation SOC 2 compliance
- Security IT tools such as network and web application firewalls, two factor authentication.
- The availability principle refers to the accessibility of the system, products or services as stipulated by a contract or service level agreement (SLA)
- Implementation NOC teams : Record incidents and correlate them with the events , apply appropriate workarounds. Communicate and coordinate resolution with other support levels including third party partners and vendors.
- Monitoring of infrastructure services and equipment;
- Development, creation and support of virtual infrastructure and other services of the Company;
- Maintenance and configuration of cloud services equipment, equipment selection;
- Maintenance and configuration of the software part of cloud services;
- Migrated GitLab from local servers to AWS and also managed users and granted access rights on the project;
- GitLab version upgrade and vulnerability update;
- Writing documentation in GitLab;
- Used technologies:
Google admin, Microsoft 365: User Accounts та Groups, Teams, Licenses, Security.
- GitLab CI/CD
- Azure AD
- AD, DNS, DHCP, NAT, VPN, FTP
- Windows/linux Server, AWS
- Grafana, Prometheus
- Cisco, Mikrotik, HP
- ESXi/VMWare
- Atlassian (Jira, Confluence)