Summary
Overview
Work history
Education
Skills
Languages
Hobbies and interests
Disclaimer
Timeline
Generic

Janusz Arabski

Kraków

Summary

Motivated psychology graduate passionate about working with people with diverse background, eager to further develop interpersonal and communication skills in the international environment.

Creative and detailed, fast-learning person professionally establishing relationships with customers. Skillful in coordinating activities in various projects and running specific scientific research towards established goals.

Overview

15
15
years of professional experience
14
14
years of post-secondary education

Work history

Customer Service Representative with German

Capita
Krakow, Lesser Poland
2026.01 - Current

Customer Service Representative with German

Herbalife
Krakow, Lesser Poland
2025.06 - 2025.08

Customer Service Specialist

Conrad Electronic
Krakow, Lesser Poland
2024.08 - 2025.05

Seller

Record Store
Katowice, Silesia
2020.10 - 2022.05

Senior Clerk

Uniwersytet Otwarty w Uniwersytecie Śląskim
Katowice, Silesia
2019.02 - 2020.11

Animator of Cultural Life

Sascy Sąsiedzi
Warsaw
2016.09 - 2018.09

Co-founder and member

Ośrodek Badań Okulograficznych SWPS
Warsaw
2013.10 - 2018.09

Volunteer Activities & Relations Coordinator

Szkoła Języka i Kultury Polskiej UŚ
Cieszyn, Silesia
2011.06 - 2011.07

Education

Master in Psychology - Psychology

Goethe Universität
Frankfurt (Main), Germany
2014.08 - 2015.09

Master in Psychology - Cognitive neuroscience

University of Social Sciences and Humanities
Warsaw, Poland
2010.10 - 2018.10

Doctoral School - Linguistics

University of Silesia
Katowice, Poland
2022.10 - 2023.10

Researcher: Laboratory of Educational and Language Eye-Tracking and Research

University of Silesia
Katowice, Poland
2020.10 - 2022.10

Researcher: Speech Processing Laboratory

University of Silesia
Katowice, Poland
2022.05 - 2023.10

Skills

  • MS Office - Upper intermediate
  • SAP - Upper intermediate
  • RStudio - Intermediate
  • Teamwork and collaboration
  • Designing and conducting research
  • Communication & coordination skills
  • Client-focused approach
  • Social media navigation
  • Efficient telephonic etiquette
  • Data entry proficiency
  • ZenDesk Customer Relationship Management (CRM)

Languages

German - Advanced
Fluent
English - Advanced
Fluent
Czech - Elementary
Elementary
Polish
Native

Hobbies and interests

Music, Visual arts, Public transit, Culture of German and Czech speaking countries

Disclaimer

I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process.

Timeline

Customer Service Representative with German

Capita
2026.01 - Current

Customer Service Representative with German

Herbalife
2025.06 - 2025.08

Customer Service Specialist

Conrad Electronic
2024.08 - 2025.05

Doctoral School - Linguistics

University of Silesia
2022.10 - 2023.10

Researcher: Speech Processing Laboratory

University of Silesia
2022.05 - 2023.10

Researcher: Laboratory of Educational and Language Eye-Tracking and Research

University of Silesia
2020.10 - 2022.10

Seller

Record Store
2020.10 - 2022.05

Senior Clerk

Uniwersytet Otwarty w Uniwersytecie Śląskim
2019.02 - 2020.11

Animator of Cultural Life

Sascy Sąsiedzi
2016.09 - 2018.09

Master in Psychology - Psychology

Goethe Universität
2014.08 - 2015.09

Co-founder and member

Ośrodek Badań Okulograficznych SWPS
2013.10 - 2018.09

Volunteer Activities & Relations Coordinator

Szkoła Języka i Kultury Polskiej UŚ
2011.06 - 2011.07

Master in Psychology - Cognitive neuroscience

University of Social Sciences and Humanities
2010.10 - 2018.10
Janusz Arabski