Summary
Overview
Work history
Education
Skills
Languages
Hobbies and interests
Disclaimer
Timeline
Generic

Janusz Arabski

Kraków

Summary

Motivated psychology graduate passionate about working with people with diverse background, eager to further develop interpersonal and communication skills in the international environment.

Creative and detailed, fast-learning person professionally establishing relationships with customers. Skillful in coordinating activities in various projects and running specific scientific research towards established goals.

Overview

15
15
years of professional experience
14
14
years of post-secondary education

Work history

Customer Service Representative with German

Capita
Krakow, Lesser Poland
01.2026 - Current

Customer Service Representative with German

Herbalife
Krakow, Lesser Poland
06.2025 - 08.2025

Customer Service Specialist

Conrad Electronic
Krakow, Lesser Poland
08.2024 - 05.2025

Seller

Record Store
Katowice, Silesia
10.2020 - 05.2022

Senior Clerk

Uniwersytet Otwarty w Uniwersytecie Śląskim
Katowice, Silesia
02.2019 - 11.2020

Animator of Cultural Life

Sascy Sąsiedzi
Warsaw
09.2016 - 09.2018

Co-founder and member

Ośrodek Badań Okulograficznych SWPS
Warsaw
10.2013 - 09.2018

Volunteer Activities & Relations Coordinator

Szkoła Języka i Kultury Polskiej UŚ
Cieszyn, Silesia
06.2011 - 07.2011

Education

Master in Psychology - Psychology

Goethe Universität
Frankfurt (Main), Germany
08.2014 - 09.2015

Master in Psychology - Cognitive neuroscience

University of Social Sciences and Humanities
Warsaw, Poland
10.2010 - 10.2018

Doctoral School - Linguistics

University of Silesia
Katowice, Poland
10.2022 - 10.2023

Researcher: Laboratory of Educational and Language Eye-Tracking and Research

University of Silesia
Katowice, Poland
10.2020 - 10.2022

Researcher: Speech Processing Laboratory

University of Silesia
Katowice, Poland
05.2022 - 10.2023

Skills

  • MS Office - Upper intermediate
  • SAP - Upper intermediate
  • RStudio - Intermediate
  • Teamwork and collaboration
  • Designing and conducting research
  • Communication & coordination skills
  • Client-focused approach
  • Social media navigation
  • Efficient telephonic etiquette
  • Data entry proficiency
  • ZenDesk Customer Relationship Management (CRM)

Languages

German - Advanced
Fluent
English - Advanced
Fluent
Czech - Elementary
Elementary
Polish
Native

Hobbies and interests

Music, Visual arts, Public transit, Culture of German and Czech speaking countries

Disclaimer

I hereby give consent for my personal data included in my application to be processed for the purposes of the recruitment process.

Timeline

Customer Service Representative with German

Capita
01.2026 - Current

Customer Service Representative with German

Herbalife
06.2025 - 08.2025

Customer Service Specialist

Conrad Electronic
08.2024 - 05.2025

Doctoral School - Linguistics

University of Silesia
10.2022 - 10.2023

Researcher: Speech Processing Laboratory

University of Silesia
05.2022 - 10.2023

Researcher: Laboratory of Educational and Language Eye-Tracking and Research

University of Silesia
10.2020 - 10.2022

Seller

Record Store
10.2020 - 05.2022

Senior Clerk

Uniwersytet Otwarty w Uniwersytecie Śląskim
02.2019 - 11.2020

Animator of Cultural Life

Sascy Sąsiedzi
09.2016 - 09.2018

Master in Psychology - Psychology

Goethe Universität
08.2014 - 09.2015

Co-founder and member

Ośrodek Badań Okulograficznych SWPS
10.2013 - 09.2018

Volunteer Activities & Relations Coordinator

Szkoła Języka i Kultury Polskiej UŚ
06.2011 - 07.2011

Master in Psychology - Cognitive neuroscience

University of Social Sciences and Humanities
10.2010 - 10.2018
Janusz Arabski