Summary
Overview
Work History
Education
Skills
Languages
Courses
Trainings
Certification
Timeline
Generic
LILIIA BYTSKA

LILIIA BYTSKA

Rzeszów

Summary

Highly motivated person, looking for an opportunity to manage the implementation of the humanitarian principles and human rights, to serve the community and maintain full-time position that offers professional challenges utilizing interpersonal skills, usage of different languages, excellent management, leadership and problem-solving skills.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Protection Assistant

DRC Danish Refugee Council (NGO)
04.2023 - Current
  • Contribute to the planning and implementation of programme activities related to protection
  • Assess the situation at field locations through direct observation
  • Maintains a strong stakeholder mapping and protection analysis of risks and trends in the protection situation
  • Maintains a mapping of services provided and available to persons of concern in Podkarpackie region
  • Organizes group activities and information session
  • Provides need-based translation/interpretation support
  • Support cooperation with partner organizations
  • Support in providing the feedback about protection team work at key location to be included in each month report

Outreach Worker

UNHCR, The UN Refugee Agency (NGO)
01.2023 - 03.2023
  • Organized and promoted implementation of CBP activities (Women Club). Facilitated community economical inclusion in Polish livelihood.
  • Familiarity with IASC Guidelines on Mental Health and Psychosocial Support in Emergency Setting
  • Disseminated information on protection, legal procedures and available services through direct presence at key locations
  • Acted as main point of contact between management and external community.
  • Produced documents, spreadsheets for daily/weekly reporting.

Social Worker

PUI Première Urgence Internationale (NGO)
08.2022 - 12.2022
  • Formulated treatment plan strategies with multidisciplinary teams to provide comprehensive and continuous care plan (case management)
  • Developed and implemented programs to engage and empower underserved populations.
  • Kept records in Excel and Kobo Toolbox forms to maintain customer data.
  • Facilitating recreational and structured group activities for children and adolescents (organize CV Workshop, Art therapy/ Collage Workshops) and facilitating referrals to specialized service providers

Senior Business Travel Consultant

CWT Carlson Wagonlit Travel agency
12.2018 - 07.2022
  • Organized travel itineraries for business executives.
  • Maintained operational proficiency in coordinating both international and domestic travel accommodations for customers, arranging for airfare as well as hotel and rental car reservations.
  • Promoted dedicated customer service and support by promptly resolving customer complaints.

Education

Master Degree With Honours - International Management

University of Information Technology And Managemen
Rzeszów, Poland
06.2019

Bachelor Degree With Honours - Finance And Credit

Ivan Franko National University
Lviv, Ukraine
06.2017

Bachelor Degree - Academic Break - English Philology

Ivan Franko National University of Lviv
Lviv, Ukraine

Skills

  • Striving for excellence: focus on reaching results
  • Leadership skills: people-oriented, self-organized, responsible and quick learned
  • Communication skills: negotiation skills, effective written and verbal communication/collaboration skills, excellent cross-cultural understanding
  • Teamwork and conflict transformation skills: ability to work both in team and individually
  • Technical Proficiency In Microsoft Office including MS Word, Ms Excel, MS PowerPoint, Internet, Google, KoBoToolbox, Smartsheet
  • Case Management/ Family Case Management/ Team Management
  • Risk Assessment
  • Outreach Activities
  • Attention to Detail

Languages

Ukrainian (Native language)
Proficient
C2
Polish
Advanced
C1
English
Advanced
C1
Russian
Proficient
C2
Spanish
Elementary
A2

Courses

Humanitarian Response to Conflict and Disaster - Harvard University, 2023

Humanitarian System in Emergencies Preparedness and Response - UNICEF, 2023




Trainings

  • Protection Training (PUI/UNHCR)
  • Case Management Training (PUI)
  • Roma Population Workshop (PUI)
  • Roma Population Training (UNHCR)
  • Data Protection and Management Training (PUI/UNHCR)

Certification

  • Academy IELTS (English) - B2 (Upper intermediate), 2017
  • Driving License B(A)

Timeline

Protection Assistant

DRC Danish Refugee Council (NGO)
04.2023 - Current

Outreach Worker

UNHCR, The UN Refugee Agency (NGO)
01.2023 - 03.2023

Social Worker

PUI Première Urgence Internationale (NGO)
08.2022 - 12.2022

Senior Business Travel Consultant

CWT Carlson Wagonlit Travel agency
12.2018 - 07.2022

Master Degree With Honours - International Management

University of Information Technology And Managemen

Bachelor Degree With Honours - Finance And Credit

Ivan Franko National University

Bachelor Degree - Academic Break - English Philology

Ivan Franko National University of Lviv
  • Academy IELTS (English) - B2 (Upper intermediate), 2017
  • Driving License B(A)
LILIIA BYTSKA