Maksym Kovalenko

• Conducted thorough audits of AIX infrastructure, identifying areas for improvement and implementing necessary changes.
• Supported and assisted with execution of disaster recovery and business continuity processes and events.
• Increased efficiency in patch management by automating processes and maintaining up-to-date AIX servers.
• Supported application development teams by providing timely troubleshooting assistance for issues related to the underlying AIX infrastructure.
• Integrate Ansible into existing workflows to improve configuration management capabilities within an organization''s cloud environment.

• Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
• Resolved problems, improved operations and provided exceptional service.
• Actively listened to customers, handled concerns quickly and escalated major issues to supervisor.
• Involved in Transition & Transformation phase for different customers.
• Cooperation with customer representatives.
• Full scope of support for AIX/VIO/HMC/Linux
• Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
• Ansible implementation.

• Analysis and tuning over IBM P Series Servers. Proven exposure to Installation & Upgrade of Fixes/Patches/APARs (Authorized Programming Analysis Report) /TL.
• Proven Production support skills along with problem analysis and resolution.
• Experience on hardware and software configuration, LPARs/DLPAR/VIOs.
• Experience on Dual VIOs along with Partitions created using NPIV.
• Experience on PowerHA (clustering).
• Capability of troubleshooting performance issues. System Security, integration, analysis, architecture & support skills.
• Experience with OS storage (SAN) configuration & maintenance.
• Involved in SUDO Clean Up Project.
• PowerHA migration from version 5.5 →PowerHA 6.1 → PowerHA 7.1/72. (Rolling migration, Offline migration).
• AIX Migration from version 6.1 → AIX 7.1/7.2 by nim. AIX Migration from version 6.1 → AIX 7.1/7.2 from mksysb on alternate disk without outage during migration.
• Member of Transition Project for customer from India to Poland with scope of servers:
• 140 Linux servers (SuSe, RedHat)
• 90 AIX LPARs (AIX 6.1 with future migration to AIX 7.2)
• 8 VIOS
• 5 Physical servers
• 8 PowerHA v. 7.1.3 with migration to v. 7.2.2
• Member of the European Technical Leadership Team (TLT) in the Unix team. TLT is the program which includes the best Technical Talents across all the locations, accounts, technologies, and products which has IBM.

• Remote account advocate for clients with ETS (Enhanced Technical Support) As an AIX Customer Service Representative I have contacted with our ETS Clients as an advisor and remote account advocate, guiding clients on the use of a broad range of products, offerings and services - and play a key role in client satisfaction overall.
• Provided customer support during problem handling processes and verified entitlement, performed problem determination, resolved and closed the problems - or routed them to the appropriate level of support.
• Installed and maintained IBM and multivendor systems and components, software and operating systems.
• Acted as primary technical interface to customers for the coordination of hardware and/or software support and delivery of operational services as required by the customer .
• Advised customers of preventive maintenance, configuration, operation and environmental factors which may impact product performance or impair customer's IT operation.
• Performed services activities such as systems assurance, installation planning, account management, systems-level problem determination, discontinuance and relocation of IBM and non-IBM systems and products.
• Power Server (AIX,Linux) - migration, storage migration (host side). Apply required O/S patches, firmware upgrades and configuration changes.
• Operating Systems and server support, problem resolution, performance monitoring and tuning, system management and monitoring
• PowerHA - planning, implementation, test, migration. PowerVM virtualization features, implementations - Virtual I/O server, LPM (Live Partition Mobility).
• TSM Server implementation - installation, configuration
• SAN configuration ( Brocade switches, directors) - base configuration, zoning,
• Enhanced Technical Support (ETS) Delivery Engineer. Maintain an inventory of system infrastructure components (server hardware, software licenses, maintenance agreements)
• Work with other specialists to integrate, test, and maintain the reliability of the monitoring, management, and automation systems and facilities assuring high levels of availability and optimization Helped customers to identify problems (which may be related to product installation) regarding configuration, operations or performance issues.

• People leadership, managing budgets, business alignment, infrastructure refresh, security, compliance, resource management, managing customers.
• Analyzed system requirements and installed required AIX LPARs configuration. Provided DLPAR re-configuration on-demand. Maintained more than 150 LPARs with Oracle Database server, applications (such as WebSphere Application Server) and Domino. Prepared appropriate mksysb images on NIM server for quick deployment.
• Planned and maintained failover dual VIO server solutions. Performed configuration of dual HMC connection with service processors.
• Provided AIX LVM configuration and maintenance. Performed on-line migrations between storage systems via LVM.
• Configured virtual network solutions (SEA with failover, LACP), virtual storage (Virtual SCSI, Virtual Fibre Channel, VIO Pool). Planned and migrated 9119-FHB and 9179-MHD into 10G Ethernet, Cisco Nexus N7K)
• Developed, promoted and implemented transition of development/test environments to Active Memory Sharing pool (AMS with deduplication). Achieved 2 times less memory utilization.
• Provided continuous AIX updates from NIM. Firmware update/ Spare parts replacement
• Live Partition Mobility (LPM) implementation and usage. Migrated over 30 LPAR from 9119-FHA to 9179-MHD with migration Virtual SCSI to Virtual Fibre Channel (migration from USP VM to HUS VM using LVM).
• Implemented LPAR2RRD monitoring of PowerVM Shared Processor Pool, Active Memory Sharing, Shared Ethernet Adapters utilization and CPU, Memory, SAN, LAN utilization for each LPAR (including VIO servers and HMC).
• Successfully worked with incident management system (HP Service Desk).
• Successfully implemented several major Projects:
• 1. SAN Virtualization;
• 2. Migrated ~ 90 Oracle Databases from Itanium, x86 platforms to IBM Power Server (AIX);
• 3. Migrated all physical AIX to Virtual environment;
• 4. Built full redundancy environment.
• ~ 30 physical x86 servers
• ~ 250 virtual servers with RedHat
• ~ 70 physical power servers and blades (Power6 and Power7, Power8)
• ~ 240 virtual servers IBM LPAR
• ~ 80 physical HP-UX servers (PA-RISC, Itanium).

● Installing, updating, fixing of security bugs *nix systems;

● administration of AIX servers (supporting, installing, updating, installing of patches);

● administration of iSeries5 servers, install, update, patches AS400;

● supporting of mail servers (sendmail, exim etc.);

● support DNS servers;

● implementation of new project with High Availability Cluster Multi-Processing (HACMP);

● hardware virtualization pSeries and iSeries;

HMC (Hardware Management Console);

• Supporting javaEE application;
• installing and supporting application server;
• composing of technical task for new services;
• updating application servers;
• consultation of branches;
• implementation of new services;
• modifying Sybase DB;
• composing bug fix report;
• testing and updating of new version of application;

• Supporting javaEE application;
• installing and supporting of application server;
• composing of technical tasks for new services;
• updating application servers;
• consultation of branches;
• implementation of new services;
• modifying Sybase DB;
• composing bug fix report;
• testing and updating the new version of application;

• Installing java base application;
• supporting and training;
• branch migration to new software;
• supporting and consultation of all branches (24)
• analysis and implementation of new project called “Salary”;

Installing/Supporting of java base application.