Email & Internet
Mane Zalyan
Customer Service
Pruszkow
Summary
Dynamic and detail-oriented professional with experience at McDonald's Polska, excelling in customer service, teamwork, and task management. Proven ability to improve order accuracy and efficiency using POS systems. Fluent in English and Russian, with strong communication skills, adaptability, and a commitment to maintaining high standards in fast-paced environments. Eager to contribute to international teams in administrative or client-facing roles.
Overview
2
2
years of professional experience
1
1
Certificate
4
4
Languages
Work History
Restaurant Worker
McDonald's Polska – Pruszków
10.2023 - 04.2025
- Effectively managed multiple responsibilities in a fast-paced environment, including order taking, meal preparation, and assisting guests.
- Maintained high standards of hygiene and safety when handling food and operating kitchen equipment.
- Collaborated with team members to ensure order accuracy, and reduce customer issues.
- Provided friendly and efficient front-desk service, answering questions and processing orders using POS systems.
Education
Bachelor of Management - Management And Marketing
Yerevan State University
Yerevan, Armenia 04.2001 -
Skills
Communication Skills
Software
Microsoft Office
Google Workspace
Certification
IELTS Academic, issued by British Council Armenia Score: 6.5 (B2/C1)
Interests
Music
Language learning
Photography
Knitting
Swimming
Reading
Timeline
Restaurant Worker
McDonald's Polska – Pruszków
10.2023 - 04.2025
IELTS Academic, issued by British Council Armenia Score: 6.5 (B2/C1)
02-2023
Bachelor of Management - Management And Marketing
Yerevan State University
04.2001 -
Languages
Armenian
Native or Bilingual
Russian
Native or Bilingual
English
Full Professional
Polish
Limited Working
reading
I enjoy reading fiction, especially romance, fantasy, and detective novels. Reading helps me relax, stay imaginative, and improve focus. It also strengthens my language skills and attention to detail — qualities I value in any job.
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