Mane Zalyan
Customer Service
Pruszkow
Summary
Dynamic and detail-oriented professional with experience at McDonald's Polska, excelling in customer service, teamwork, and task management. Proven ability to improve order accuracy and efficiency using POS systems. Fluent in English and Russian, with strong communication skills, adaptability, and a commitment to maintaining high standards in fast-paced environments. Eager to contribute to international teams in administrative or client-facing roles.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Restaurant Worker
McDonald's Polska – Pruszków
10.2023 - 04.2025
- Effectively managed multiple responsibilities in a fast-paced environment, including order taking, meal preparation, and assisting guests.
- Maintained high standards of hygiene and safety when handling food and operating kitchen equipment.
- Collaborated with team members to ensure order accuracy, and reduce customer issues.
- Provided friendly and efficient front-desk service, answering questions and processing orders using POS systems.
Education
Bachelor of Management - Management And Marketing
Yerevan State University
06-2022
Skills
- Communication Skills
- Teamwork
- Problem Solving
- Adaptability
- Time Management
- Multitasking
- Stress Management
- Responsibility
- Attention to Detail
- Customer Service
- Microsoft Office
- Email and Online Communication
Software
Email & Internet
, 5, Advanced,Microsoft Word
, 5, Advanced,Microsoft Excel
, 4, Very Good,Microsoft PowerPoint
, 4, Very GoodLanguages
Armenian
Native or Bilingual
Russian
Native or Bilingual
English
Full Professional
Polish
Limited Working
Certification
IELTS Academic, issued by British Council Armenia Score: 6.5 (B2/C1)
Personal Information
Certifications
02-2023
Timeline
Restaurant Worker
McDonald's Polska – Pruszków
10.2023 - 04.2025
Bachelor of Management - Management And Marketing
Yerevan State University
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