Maria Górska
Poznań
Summary
A dedicated and driven worker with experience in various fields, including customer service, social media management and creative work, such as translation and creation of teaching materials. Most of my career I have been focused on work with people and have no problem with carrying out effective and pleasant conversations. I thrive under pressure and I am good in problem-solving.
Overview
3
3
years of professional experience
1
1
Certification
Work History
English Tutor
English Rules Katarzyna Rzeszot
09.2021 - Current
- English teaching through Skype with special focus on discourse and spoken English.
- Specialized in breaking the language barrier and motivating pupils to speak more, while enhancing their writing, reading and listening skills.
- The classes also consisted of preparing students to pass standardized exams in school.
Social Media Manager
English Rules Katarzyna Rzeszot
01.2023 - Current
- Managed multiple social media platforms, ensuring a consistent brand voice and message.
- Boosted engagement rates with the creation of compelling and visually appealing content.
- Monitored social media trends and emerging platforms, adopting new strategies to stay ahead of the competition.
- Successfully built a loyal following by consistently sharing valuable content that resonated with the target audience.
- Monitored and structured work of four different sister-schools in regard of social media presence.
Customer Service Representative
Chodzieski Dom Kultury
06.2023 - 07.2023
- Took care of students from all over the world (including China, Germany, Israel and Ukraine).
- Helped in organizing concerts during International Jazz Summer Workshops "Cho-Jazz".
- Took care of renowned jazz players that have taken the role of professors.
- Solved problems of students, professors and staff.
- I have been working in this job every summer since I was 16 years old, so for 7 years now.
Education
Bachelor of Applied Linguistics - Applied Linguistics
Uniwersytet Im. Adama Mickiewicza W Poznaniu
Poznan, Poland07.2023
Skills
- Customer Service
- Organizational and time management skills
- Needs assessments
- Group Discussion Facilitation
- Conflict Resolution
- Critical Thinking
- Photo and Video Editing
- Brand Promotion
- Social Media Copywriting
- Promotional Campaigns
- Proofreading abilities
- Grammar Expertise
Accomplishments
- Created two eBooks that work as a teaching aid and self-learning materials. One of them is an exercise book consisting of around 100 pages that focuses on practical use of grammatical tenses on more elementary levels.
- Created video courses that students can purchase and learn English grammar with.
- Proofread and corrected a German grammatical eBook.
Languages
English
Full Professional
German
Professional Working
Spanish
Elementary
Russian
Elementary
Certification
FCE (First Certificate of English): level C1, circa 2017
Timeline
Customer Service Representative
Chodzieski Dom Kultury
06.2023 - 07.2023
Social Media Manager
English Rules Katarzyna Rzeszot
01.2023 - Current
English Tutor
English Rules Katarzyna Rzeszot
09.2021 - Current
Bachelor of Applied Linguistics - Applied Linguistics
Uniwersytet Im. Adama Mickiewicza W Poznaniu
FCE (First Certificate of English): level C1, circa 2017
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