Summary
Overview
Work History
Education
Skills
Languages
job title
personal information
Certification
References
Timeline
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Mulatu Damtie

Kraków

Summary

Creative Process Executive with 1+ years spent leading companies toward more efficient and cost-effective operations. Tireless in seeking potential areas of improvement. Dedicated to eliminating costly weaknesses in operational and production processes. Known for consistent, iterative progress towards maximally effective and profitable business proceedings.

Overview

5
5
years of professional experience
4
4
Certification

Work History

Process Executive (Content Reviewer)

Cognizant, Poland
11.2022 - Current
  • Review user reports regarding website content,
  • Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner,
  • Make well-balanced decisions and help resolve inquiries to defined policies and procedures,
  • Use market specific knowledge and insights to spot and scope solutions to improve the support of user community,
  • Review sensitive content, sometimes involving graphic or disturbing subject matter.
  • Streamlined workflows for increased productivity through the application of automation tools and Lean methodologies.
  • Managed cross-functional teams in order to achieve project goals within deadlines.

Graduate Assistant II

Wolaita Sodo University, Ethiopia
11.2018 - 09.2019
  • Laboratory Support:
    Set up and maintain lab equipment.
    Assist with practical experiments and research projects.
  • Technical Troubleshooting:
    Resolve hardware and software issues for students and faculty members.
    Troubleshoot and resolve technical problems related to computer systems, software applications, and other technology used in academic settings.
  • Research Support:
    Collaborate with researchers and faculty in the implementation of research projects.
  • Documentation:
    Maintain accurate records of equipment inventory, repairs, and maintenance activities.
    Document procedures and guidelines for the use of laboratory equipment and technical resources.
  • Collaboration and Communication:
    Collaborate with academic departments to understand their technical needs and requirements.
    Communicate effectively with faculty, staff, and students to address technical issues and provide solutions.
  • Software and Hardware Maintenance:
    Install, upgrade, and maintain software applications on computers and other devices.
    Perform routine maintenance and updates for hardware components to ensure optimal performance.
  • Continuing Education:
    Stay updated on the latest technological advancements and trends in relevant fields.
    Attend workshops and training programs to enhance technical skills and knowledge.

Education

Master of Science - Artificial Intelligence (MSc)

Warsaw University of Technology
Warsaw, Poland
06.2023

No Degree - Polish Language And Cultures

Lodz University
01.2020

Bachelor of Science - Computer Science

Wolaita Sodo University
Wolaita Sodo, Ethiopia
07.2018

Skills

  • Programming language- C, Java, C#, Python
  • MySQL, SQL server 2012/2008,
  • System and website development
  • MS Azure, MS Office
  • Affable, Honest, Responsible, Transparent, Teamwork sprit
  • Positive attitude towards work and great ability towards result oriented output
  • Excellent communication or interpersonal skills to interact individuals at all levels
  • Report Writing Skills
  • External Party Relationship Management
  • Operations Management
  • Problem Solving
  • Quality Assurance
  • Multitasking
  • Software Knowledge
  • Azure Virtual Machines

Languages

Amharic
English
Polish

job title

Process Executive

personal information

  • Date of Birth: 11/04/96
  • Gender: Male
  • Nationality: Ethiopian

Certification

  • AI Grand Prix- Gen AI Awareness Program !!
  • Microsoft Azure
  • Google Analytics
  • MS Excell

References

References available upon request.

Timeline

Process Executive (Content Reviewer)

Cognizant, Poland
11.2022 - Current

Graduate Assistant II

Wolaita Sodo University, Ethiopia
11.2018 - 09.2019

Master of Science - Artificial Intelligence (MSc)

Warsaw University of Technology

No Degree - Polish Language And Cultures

Lodz University

Bachelor of Science - Computer Science

Wolaita Sodo University

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Mulatu Damtie