Kateryna Tsiuk

• Launched and managed a successful bistro
• Implemented marketing strategies, enhancing brand visibility and consumer retention
• Built and maintained strong stakeholder relationships (consumers, suppliers and employees)
• Recruited, trained, and led a team, ensuring exceptional service and operational excellence

Key Achievements: Developed a loyal consumer base; Managed and resolved consumer inquiries, enhancing satisfaction and loyalty

• Took a career break to have two kids

• Developed and implemented internal communication strategies aligned with business goals
• Managed multi-channel internal communication platforms and schedules (Slack, newsletters, intranet, magazines, digests, notes for C-level management etc)
• Collaborated with cross-functional teams to ensure consistent messaging
• Analyzed employee engagement survey data and proposed actionable plans
• Coordinated CSR initiatives and internal events, aligning them with organizational goals
• Managed the communication budget, ensuring effective resource allocation and ROI

Key Achievements: Boosted employee engagement by 9% in 2017 and 3% in 2018; Increased engagement survey participation by 18% in 2017; Launched employer branding programs tailored to recruitment needs

• Spearheaded internal communication strategies, aligning with global corporate branding initiatives
• Directed employee engagement campaigns to boost morale and foster a strong company culture
• Coordinated and executed internal events, maintaining budgetary discipline and high employee satisfaction
• Collaborated with global teams to localize campaigns, ensuring alignment with corporate guidelines

Key Achievements: Developed and implemented award-winning internal communication strategy recognized among 28 other CCHB countries

Increased engagement levels by 10% in 2015; Achieved a 13% increase in CSR event participation in 2015; Spearheaded initiatives promoting active, healthy lifestyles

• Developed CSR initiatives and internal communication strategies to enhance corporate reputation
• Collaborated with cross-functional teams to maintain brand consistency across all channels

• Led a customer support team, ensuring timely resolution of consumer inquiries
• Supported internal communication projects to strengthen employee engagement and brand loyalty

• Managed consumer and customer feedback channels, resolving inquiries with efficiency
• Translated corporate materials between English-Ukrainian, ensuring clear and accurate communication