Summary
Overview
Work History
Education
Skills
Websites
Certification
Languages
Timeline
Generic

Olesya Dumendyak

Krakow

Summary

Experienced Human Resources Professional with proven track record in Performance Management, Learning & Development, Training Facilitation, Capability Building, Compensation & Benefits, Recruitment, HR Systems.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Performance Management Process Lead

Philip Morris Service Center Europe
01.2023 - Current

End-to-end management of Capability Building projects in Performance Management global team:

  • Design and delivery of global e-learning programs aligned to strategy;
  • External vendors management;
  • Design and implementation of capability building assets page based on UX testing;
  • End-to-end management of capability building resources design and delivery including translation coordination in 20 languages;
  • Maintenance of Performance Management HUB for HR Business Partners to support functional capability building;
  • Capability building programs delivery.

Performance Management process support:

  • Process design of sub-products;
  • User experience testing;
  • Global guidelines update;
  • Support internal customers and stakeholders.

Learning Advisor

Philip Morris Service Center Europe
06.2019 - 12.2022
  • Building long-term business relationships with key stakeholders;
  • Closing talent gap and developing critical organizational capabilities by ensuring effective, timely, and complete deployment of global and functional programs;
  • Optimizing costs by consistently implementing lean, sustainable, and standardized delivery of services to functional capability building teams in scope;
  • Assisting in employees' professional growth by developing and facilitating soft skills training programs.

Training and Development Specialist

Philip Morris Service Center Europe
05.2012 - 05.2019

Learning & Development:

  • Key contact point for stakeholders to provide advice and guidance in implementation and management of development programs (Learning needs analysis, statistics, budget planning);
  • LMS roll-out;
  • Cost optimization of global learning solutions for local needs (saved ca. $50.000 by implementing development programs for region rather than affiliates).

Internal trainer for the behavioral programs (Top Trainer 2016) and HR functional:

  • Learning needs analysis, design and training facilitation;
  • Create and develop training materials;
  • On-boarding of new trainers; support, mentor and coach new trainers across company.

Performance Management and Talent Management:

  • Subject matter expert in Performance Management for Operations function for EU and EEMA region;
  • Support roll-out of new Performance Management system, training delivery to HR Managers and local employees;
  • Provide guidance and support to key stakeholders and all employees in system and process matters.

Compensation and Benefits Specialist

Philip Morris Service Center Europe
09.2009 - 04.2012

Managing Compensation & Benefits processes for Russia & Belarus (one of the biggest market 4.500 employees) at Shared Service Centre:

  • Managing annual salary review process (merit cycle) for 4.500 employees (4 legal entities);
  • Completion of salary survey reports and job matching annually for 4 legal entities;
  • Job evaluation;
  • HR administration and payroll data maintenance in SAP HR2U; HR data reporting;
  • Provide advice and guidance in line with HR policies.

Resourcing Specialist

Philip Morris Service Center Europe
01.2008 - 08.2009

Managing all in-house recruitment projects for HQ in Kiev and 10 sales regions:

  • Review requirements with hiring managers,
  • Job posting;
  • Pre-screening;
  • Occupational testing;
  • Competency based interview;
  • Partner with hiring managers in candidates’ assessment.

Successfully completed recruitment project of brand new positions (Consumer Engagement, 18 positions) for HQ and all sales areas within 3 months besides regular projects.

Coordinated career fairs and graduate recruitment process.

Education

High School Diploma -

Lomonosov Moscow State University (MSU)
Sevastopol
06.2006

Skills

  • Performance Management
  • Learning Needs Analysis
  • Training Facilitation
  • Virtual Learning
  • Instructional Design
  • Competency Based Interview
  • Customer Service
  • SAP HR2U
  • Success Factors
  • LMS (iLearn, Fuse)

Certification

  • Licensed Coach for bite-size workouts by MindGym
  • Certified to perform Occupational Testing by SHL

Languages

Russian
Native language
English
Proficient
C2
Polish
Upper intermediate
B2
Italian
Intermediate
B1

Timeline

Performance Management Process Lead

Philip Morris Service Center Europe
01.2023 - Current

Learning Advisor

Philip Morris Service Center Europe
06.2019 - 12.2022

Training and Development Specialist

Philip Morris Service Center Europe
05.2012 - 05.2019

Compensation and Benefits Specialist

Philip Morris Service Center Europe
09.2009 - 04.2012

Resourcing Specialist

Philip Morris Service Center Europe
01.2008 - 08.2009

High School Diploma -

Lomonosov Moscow State University (MSU)
  • Licensed Coach for bite-size workouts by MindGym
  • Certified to perform Occupational Testing by SHL
Olesya Dumendyak