Patrycja Pękała

Responsibilities:

• Identifying potential clients and business opportunities in the renewable energy sector.
• Presenting and promoting renewable energy solutions to customers.
• Negotiating contracts and maintaining relationships with clients.
• Conducting market research to stay updated on industry trends.

• Providing full care for competition horses.
• Riding and lunging horses in the absence of owners.

• Taking care of stabled horses and monitoring their well-being.
• Managing feed stock and ensuring high sanitary standards.
• Coordinating with external service providers and supervising staff performance.

• Training horses and riders.
• Conducting thematic lectures and supervising children during summer camps.

Conducting surveys and promoting company products.

• Handled escalated calls professionally, effectively resolving complex issues and ensuring client satisfaction at all times.
• Managed high call volumes while providing exceptional customer support and maintaining professional composure.
• Enhanced customer satisfaction by efficiently addressing and resolving inquiries in a timely manner.
• Reduced average call handling time, ensuring prompt service to customers while maintaining quality interactions.

• Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
• Processing transactions and maintaining product display and store cleanliness.