Summary
Education
Skills
Professional Profile
Languages
Timeline
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Ramya Balasubramanian

Krakow,12

Summary

Motivated and detail-oriented graduate with a robust academic foundation and exceptional communication skills. Aspiring to secure a Client Service Agent position in Poland, dedicated to delivering responsive client support, managing inquiries, and effectively handling escalations. Committed to enhancing operational efficiency while leveraging strong problem-solving abilities and professionalism within a dynamic service team. Focused on fostering positive client relationships and contributing to overall team success.

Education

MBA - Human Resource Management

Sri Krishna College of Engineering And Technology
India
05-2016

Bachelor of Science - Computer Science

KG College Of Arts And Science
India
05-2014

Skills

  • Client Relationship Management
  • Customer Support & Issue Resolution
  • Order Processing & Tracking
  • Escalation Handling
  • Communication (Written & Verbal)
  • Problem-Solving & Critical Thinking
  • Multitasking & Prioritization

  • Coordination with Sales & Internal Teams
  • Documentation & Data Accuracy
  • Ability to Work Independently
  • Attention to Detail
  • Performance tracking
  • Customer support

Professional Profile

  • Strong ability to understand client needs and respond professionally.
  • Skilled at managing queries, providing accurate information, and ensuring customer satisfaction.
  • Quick learner, adaptable to new tools, systems, and procedures.
  • Ability to work independently and handle multiple tasks efficiently.

Languages

English (Fluent)

Timeline

MBA - Human Resource Management

Sri Krishna College of Engineering And Technology

Bachelor of Science - Computer Science

KG College Of Arts And Science
Ramya Balasubramanian