Tomasz Kopeć

Accomplished Operations Lead with 3 years of experience effectively organizing day-to-day work with diverse portfolio of projects and initiatives. Recognized for critical thinking and problem-solving skills. Motivated and quick learner, actively contributing to impactful projects across departments. Valued member of team and project workgroups, known for identifying patterns and understanding processes.

• Reorganization of tasks, which reduced overload in high volume period
• Whole process of Aged cleaning and reconciliation transfer from Reconciliation Team to Corporate Action Processing which includes: coaching of the Team, preparation of checklists, and writing SOPs from scratch, coordinating both teams.
• Improvement of reporting and reconciliation of CSDR penalties which lead to reducing time needed to perform the task by half
• Coordination of change of process for CA event - EXCHANGE OPTION, impacting both internal and external entities
• Point of contact for Genesys, Taskize and PEGA mailbox launch in the Team
• Colaboration with ASO Tactical Design Team on improvement of a tooling which they provide

drums, psychology of investment, competitive video games, Italian kitchen, decent movies