Bartosz Budaszewski
Skierniewice
Summary
Accomplished Sales Representative with a proven track record at Sony Electronics, adept in customer relationship building and leveraging upselling techniques. Skilled in interpersonal communication and time management, consistently exceeding sales targets through strategic planning and exceptional service.
Overview
10
10
years of professional experience
Work History
Sales Representative
Sony Electronics
04.2024 - Current
- Led a team of 10 promoters in prime Warsaw locations.
- Cultivated and sustained positive relationships with business partners in the Mazowieckie province.
- Introduced new employees to company protocols and ensured a smooth transition into their roles.
- Delivered comprehensive product training to enhance team knowledge and proficiency.
- Managed promoters' schedules to optimize productivity.
- Reported sales results to management.
- Communicate the latest promotions and offers to customers.
- Ensured a positive perception of the company.
- Managed time effectively to maximize sales productivity.
- Followed company strategy to achieve sales targets.
- Generated additional sales opportunities with upselling and cross-selling techniques.
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
Sales Specialist
Media Expert
08.2019 - 03.2024
- Educated customers about product features and benefits to aid in selecting best options for each individuals' needs.
- Provided first-rate service to all customers and potential customers.
- Achieved sales targets by following Customer Service Standards.
- Prepared commercial offers for individual clients and businesses.
- Managed cash register and installment systems.
- Managed and processed customer complaints promptly.
Customer Advisor
Neonet S.A.
09.2017 - 07.2019
- Guided customers through product selection, offering tailored recommendations based on individual needs.
- Managed customer complaints with empathy and professionalism, resulting in resolved issues and improved relationships.
- Facilitated smooth transactions for customers by accurately processing orders and payments.
- Supported sales efforts by providing accurate information about products or services that matched customer needs.
- Fostered strong relationships with clients by actively engaging them in conversation and genuinely understanding their preferences.
- Proactively identified opportunities for upselling or cross-selling additional products/services to meet client requirements fully.
Student Store Employee
MAKRO Cash & Carry Polska S.A.
12.2015 - 01.2017
- Assisted business clients with their needs efficiently.
- Ensured proper product display.
- Maintained accurate merchandise presentation.
- Handled order fulfillment and invoicing.
- Conducted partial and full inventory counts.
Student Store Employee
Lidl
11.2014 - 08.2015
- Operated the cash register efficiently.
- Ensured shelves were well-stocked and presentable.
- Implemented FIFO principles to ensure proper stock rotation and minimize waste.
Education
Master of Arts - Public Administration
University of Warsaw
Warsaw, Poland12-2016
Bachelor of Arts - Journalism And Mass Communication
University of Social Sciences
Lodz, Poland07-2014
Skills
- Category B driving license
- Very good computer skills in the Windows environment
- Customer relationship building
- Interpersonal communication skills
- Highly developed negotiating skills
- Product and service knowledge
- Knowledge of upselling and cross selling techniques
- Time management
Languages
Polish
Native language
English
Intermediate
B1
Timeline
Sales Representative
Sony Electronics
04.2024 - Current
Sales Specialist
Media Expert
08.2019 - 03.2024
Customer Advisor
Neonet S.A.
09.2017 - 07.2019
Student Store Employee
MAKRO Cash & Carry Polska S.A.
12.2015 - 01.2017
Student Store Employee
Lidl
11.2014 - 08.2015
Master of Arts - Public Administration
University of Warsaw
Bachelor of Arts - Journalism And Mass Communication
University of Social Sciences
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