DEBBIE MUTEBUKA
Łódź
Summary
Results-oriented Analyst skillful in managing and breaking down large volumes of information. Proactive at heading off issues in operations, workflow and production by uncovering trends affecting business success. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy. To seek and maintain full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Overview
6
6
years of professional experience
Work History
KYC CDD Analyst
ING HUBS POLAND
2023.07 - Current
- Enhanced client periodic review process by streamlining KYC procedures and reducing turnaround time.
- Ensured compliance with regulatory requirements by conducting thorough customer due diligence checks.
- Reduced the risk of money laundering and terrorist financing by implementing robust KYC policies and procedures.
- Assisted in audits, leading to improved internal controls and adherence to regulatory guidelines.
- Identified potential risks and red flags through comprehensive customer risk assessments, mitigating potential financial losses.
- Collaborated with cross-functional teams to ensure alignment of KYC processes across the organization.
- Prevented account closures or penalties with prompt resolution of outstanding KYC issues for high-risk clients.
- Supported AML investigations by providing accurate and timely information on customers'' financial activities.
- Coordinated ongoing monitoring efforts for high-risk accounts by tracking changes in customers'' profiles and transaction patterns.
- Reviewed new prospect KYC documents to meet requirements and determine business model risk.
- Analyzed and investigated clients to conduct detailed customer due diligence and enhanced due diligence review.
Sanctions Analyst
Citibank Europe
2022.07 - 2023.07
- Verifying transactions and documentation from sanctions perspective
- Making quick and reliable decisions upon completing sanctions controls
- Cooperation and daily communication with other Citi branches globally
- Cooperating with other teams in HUB and following the common goal approach
- Monitoring of pending items portfolio, ensuring the expected timeliness
- Ensuring the quality according to law and regulations
- Identifying and reporting problems to a supervisor
- Participating or leading projects and initiatives
- Overseeing and/or organizing team work on behalf of a supervisor
Service Desk Agent
Fujitsu Technology Solutions
2020.01 - 2020.08
- Field Incoming Help Requests for different customers
- Resolve IT support requests
- Escalate Advanced Cases
- Maintain service Records
- Perform System Testing and Updates
- Maintain IT Documentation
- Maintaining good relationship with all customers
- Creating Tickets
- Answering Calls from Clients
- Assisting clients through chats and e
RECEPTIONIST
Ointbridge electronics
2017.09 - 2018.08
- Notifies company personnel of visitor arrival
- Maintains security and telecommunications system
- Informs visitors by answering or referring inquiries
- Directs visitors by maintaining employee and department directories
- Maintains security by following procedures, monitoring logbook, and
- Issuing visitor badges
- Operates telecommunication system by following manufacturer'sinstructions for house phone and console operation
- Keeps a safe and clean reception area by complying with procedures, rules, and regulations
- Supports continuity among work teams by documenting and communicating actions, irregularities, and continuing needs
- Drafting letters and filing the same where necessary.
Education
Bachelor's - Management
Akademia Humanistyczno-Ekonomiczna W Łodzi
Poland06.2024
Skills
- Documentation and Reporting
- Report Preparation
- Regulatory Compliance
- Root Cause Analysis
- Process Enhancement
- Risk Mitigation
- System Analysis
- Workflow Analysis
- Information Gathering
- Trend Modeling
- Issue Identification
- Cost Control Programs
- Evidence-Based Decision Making
- Compliance Analysis
- Deadline Adherence
- Risk Analysis
- Decision Making
Languages
English
Native language
Polish
Upper intermediate
B2
Timeline
KYC CDD Analyst
ING HUBS POLAND
2023.07 - Current
Sanctions Analyst
Citibank Europe
2022.07 - 2023.07
Service Desk Agent
Fujitsu Technology Solutions
2020.01 - 2020.08
RECEPTIONIST
Ointbridge electronics
2017.09 - 2018.08
Bachelor's - Management
Akademia Humanistyczno-Ekonomiczna W Łodzi
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