Priyanka Zala
Warsaw
Summary
Organized and highly skilled Specialist with about 2 years of experience in project execution and skill at multitasking with great prioritization and focus. Skilled at data analysis and streamlining operations for increased processing functionality and optimizing business profitability. Dedicated to solutions-oriented problem-solving and effective employee training.
Overview
2
2
years of professional experience
7
7
years of post-secondary education
4
4
Languages
Work History
Logistics Specialist
Sitel Polska (HP project)
Warsaw
11.2021 - Current
- Handled high-volume data and identifying discrepancies (in repair cases, deliveries, misuse cases, etc) and reconciling when applicable.
- Identified potential and actual risks to deliverables, mitigated as applicable.
- Collaborated with internal and external stakeholders to resolve invoicing and shipping problems.
- Coordinated driver dispatch to accomplish daily delivery requirements.
- Oversaw every phase of supply chain, from purchase order to delivery to invoicing, targeting 100% end-user satisfaction.
- Provided customers with status updates for tracked packages.
- Coordinated with freight forwarder to provide vendor shipping details and obtain shipping updates.
- Verified transactions, product orders and shipping dates and entered information into databases and reports.
- Developed systems for organizing reports and records to drive integrity.
- Mentored and trained onboarding specialists on the department and company SOPs.
- Worked flexible hours in a hybrid-working environment.
- Received the award of the best employee in the department for six consecutive months.
Co-founded
Essential Solutions Consultancy Sp. z o. o
Warsaw
07.2021 - 01.2022
- Conducted target market research to scope out industry competition and identify advantageous trends.
- Established foundational processes for business operations.
- Developed key operational initiatives to drive and maintain substantial business growth.
- Identified business development challenges and customer concerns for proactive resolution.
- Directed market expansions to propel business forward, meet changing customer needs.
- Developed marketing materials and campaigns to boost brand awareness and customer engagement.
- Set, enforced, and optimized internal policies to maintain responsiveness to demands.
- Monitored performance, identified areas of improvement and devised solutions to address areas of weakness.
Education
Master of Science - Clinical Psychology
AKADEMIA EKONOMICZNO-HUMANISTYCZNA W WARSZAWIE
Warsaw, Poland 03.2022 - Current
M.D. - Medicine
GRODNO STATE MEDICAL UNIVERSITY
Grodno, Belarus 09.2014 - 06.2020
Skills
Enterprise Resource Planning (ERP) and supply chain
undefinedAccomplishments
- Mentored and trained team of 5.
- Awarded of the best employee in the project for six consecutive months.
- Achieved exceptional recognition from Line's Manager and Project Manager consecutively for completing tasks with accuracy and efficiency before deadlines, and customer satisfaction survey.
Timeline
Master of Science - Clinical Psychology
AKADEMIA EKONOMICZNO-HUMANISTYCZNA W WARSZAWIE
03.2022 - Current
Logistics Specialist
Sitel Polska (HP project)
11.2021 - Current
Co-founded
Essential Solutions Consultancy Sp. z o. o
07.2021 - 01.2022
M.D. - Medicine
GRODNO STATE MEDICAL UNIVERSITY
09.2014 - 06.2020
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