Summary
Overview
Work History
Education
Skills
Timeline
GeneralManager

Tadiwanashe Sibanda

Lublin

Summary

A graduate at high school level with strong communication and skills gained in debate platforms as well as role in office assistance. A determined, strong willed young man based on honesty trust as well as hard work willing to work under all conditions be it high pressure or overtime with a strong will to learn and a teachable spirit with computer skills in programs like word, power point and excel among others with excellent command of English language both written and spoken.

Overview

5
5
years of professional experience

Work History

Customer Service Representative

Concentrix CVG International
2023.06 - 2024.03
  • Marketing and selling Wi-Fi services, SIM cards and mobile contracts
  • Resolving technical issues associated with our offerings
  • Handling payment-related problems
  • Assisting customers with their network and internet problems

Delivery Driver

Uber Eats
2022.11 - 2023.05
  • Ensuring customer satisfaction
  • On time delivery
  • Proper hygiene

Quality Assurance Tester

Testronics Warsaw
2022.04 - 2022.09
  • Checking for bugs on developed new builds
  • Ensuring every reported issue was solved on a daily basis
  • Creating ideas on how to improve the crushing build
  • Updating new console software

Customer Service Representative

Label Solution Pty (LTD)
2018.11 - 2021.06
  • Sending of emails to supplier and customers pertaining orders
  • Numerical data analysis using Excel
  • Receiving and making calls on behalf of the company pertaining inquiries and placing of orders
  • Word processing using Microsoft Word
  • Identifying and assessing customer need to guarantee satisfaction
  • Handling customer complaint and following up orders

Education

Masters In International Business Management - Economic And Finance

Vincent Pol University
Lublin

International Business Management - Economics And Finance

Vincent pol university
Lublin, Poland
07.2024

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking
  • Data Entry
  • Customer Relations
  • Call center experience
  • Complaint Handling
  • Call Management

Timeline

Customer Service Representative

Concentrix CVG International
2023.06 - 2024.03

Delivery Driver

Uber Eats
2022.11 - 2023.05

Quality Assurance Tester

Testronics Warsaw
2022.04 - 2022.09

Customer Service Representative

Label Solution Pty (LTD)
2018.11 - 2021.06

Masters In International Business Management - Economic And Finance

Vincent Pol University

International Business Management - Economics And Finance

Vincent pol university
Tadiwanashe Sibanda