Tadiwanashe Sibanda
Lublin
Summary
A graduate at high school level with strong communication and skills gained in debate platforms as well as role in office assistance. A determined, strong willed young man based on honesty trust as well as hard work willing to work under all conditions be it high pressure or overtime with a strong will to learn and a teachable spirit with computer skills in programs like word, power point and excel among others with excellent command of English language both written and spoken.
Overview
5
5
years of professional experience
Work History
Customer Service Representative
Concentrix CVG International
06.2023 - 03.2024
- Marketing and selling Wi-Fi services, SIM cards and mobile contracts
- Resolving technical issues associated with our offerings
- Handling payment-related problems
- Assisting customers with their network and internet problems
Delivery Driver
Uber Eats
11.2022 - 05.2023
- Ensuring customer satisfaction
- On time delivery
- Proper hygiene
Quality Assurance Tester
Testronics Warsaw
04.2022 - 09.2022
- Checking for bugs on developed new builds
- Ensuring every reported issue was solved on a daily basis
- Creating ideas on how to improve the crushing build
- Updating new console software
Customer Service Representative
Label Solution Pty (LTD)
11.2018 - 06.2021
- Sending of emails to supplier and customers pertaining orders
- Numerical data analysis using Excel
- Receiving and making calls on behalf of the company pertaining inquiries and placing of orders
- Word processing using Microsoft Word
- Identifying and assessing customer need to guarantee satisfaction
- Handling customer complaint and following up orders
Education
Masters In International Business Management - Economic And Finance
Vincent Pol University
Lublin International Business Management - Economics And Finance
Vincent pol university
Lublin, Poland07.2024
Skills
- Customer Service
- Problem-solving abilities
- Active Listening
- Critical Thinking
- Data Entry
- Customer Relations
- Call center experience
- Complaint Handling
- Call Management
Timeline
Customer Service Representative
Concentrix CVG International
06.2023 - 03.2024
Delivery Driver
Uber Eats
11.2022 - 05.2023
Quality Assurance Tester
Testronics Warsaw
04.2022 - 09.2022
Customer Service Representative
Label Solution Pty (LTD)
11.2018 - 06.2021
Masters In International Business Management - Economic And Finance
Vincent Pol University
International Business Management - Economics And Finance
Vincent pol university
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